Summary
Overview
Work History
Education
Skills
Skills In Action
Timeline
Generic

Ashe McCord

Charlotte,NC

Summary

With nearly 20 years of experience in fast-paced, customer-facing roles, I offer a unique combination of technical expertise and strong interpersonal skills. Proficient in Microsoft Office applications and skilled in meeting tight deadlines, I excel in dynamic environments that require both attention to detail and flexibility. My keen ability to analyze social dynamics, identify patterns, and provide effective solutions sets me apart.

Overview

6
6
years of professional experience

Work History

Independent Contractor

01.2021 - Current
  • Various Delivery Partners (DoorDash, Amazon, Uber, Spark)

Lead Bartender

Evy's Terrace and Bistro Bar
01.2023 - 09.2024

Manager

Davidson Wine Company
01.2019 - 01.2023

Education

Chemistry

Alabama A&M University
Huntsville, Alabama

High School Diploma -

Jefferson Davis High School
Montgomery, Alabama
01.2006

Skills

  • Exceptional customer service
  • Relationship-building
  • Emotional intelligence
  • Multitasking
  • Time-management
  • Microsoft Office proficiency
  • Problem-solving
  • Risk analysis
  • Pattern recognition
  • Leadership
  • Team management
  • Adaptability
  • Quick learning
  • Customer engagement
  • Active listening
  • Empathy
  • Personalized service
  • Accountability
  • Service flow management
  • Proactive solutions
  • Logistical challenges
  • Technical proficiency
  • Networking
  • Communication

Skills In Action

  • Customer Engagement & Relationship Building: Over 18 years of creating memorable customer experiences in fast-paced environments, developing lasting relationships through active listening, empathy, and personalized service.
  • Leadership & Team Collaboration: Successfully led teams and mentored colleagues, fostering a collaborative atmosphere that emphasized trust, accountability, and consistent performance.
  • Time Management & Multitasking: Demonstrated ability to juggle multiple responsibilities in high-pressure settings, from efficiently managing service flow to meeting delivery deadlines as an independent contractor.
  • Problem Solving & Adaptability: Excelled in identifying potential issues, implementing proactive solutions, and adapting quickly to changing circumstances, whether handling customer complaints or navigating logistical challenges.
  • Technical Proficiency: Applied advanced computer skills, including expert-level knowledge of Microsoft Office applications, to streamline processes, track performance, and improve efficiency.
  • Networking & Communication: Built strong connections across industries, leveraging networking skills to form valuable relationships and enhance professional opportunities.

Timeline

Lead Bartender

Evy's Terrace and Bistro Bar
01.2023 - 09.2024

Independent Contractor

01.2021 - Current

Manager

Davidson Wine Company
01.2019 - 01.2023

Chemistry

Alabama A&M University

High School Diploma -

Jefferson Davis High School
Ashe McCord