Ashelynn Donahoue
Columbus,GA
Summary
I acquire a versatile and dynamic professional with experience at Ivy Park Sports Bar and Grill and Columbus Endoscopy (USPI), excelling in hospitality service and direct patient care in fast-paced environments. I have demonstrated expertise in multitasking and team collaboration, significantly enhancing service delivery and operational efficiency as well as skilled in infection control standards and certified in CPR, adept at improving and patient experiences. As a server, I have learned how to be strong in problem-solving abilities, willingness to learn and take criticism to continue to grow and succeed in a professional environment. I am very quick to learn new skills and procedures while being very detailed oriented individual.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server/Bartender/Cook
Ivy Park Sports Bar and Grill
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours with strong multitasking skills without sacrificing quality.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Followed strict standards for food handling and safety, minimizing risks to customers.
GI Technician
Columbus Endoscopy (USPI)
06.2023 - Current
- Prepared for upcoming procedures by effectively setting up and tearing down rooms.
- Assisted in the diagnosis of gastrointestinal disorders through accurate collection and processing of biopsy specimens.
- Supported physicians during complex procedures, anticipating needs and assisting with critical tasks during upper and lower exams such as, esophageal dilations, polypectomies, clipping bleeds during exams, and hemorrhoid bandings.
- Cleaned and disinfected endoscopic equipment and scopes according to infection control guidelines and standards.
- Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
- Setup patient charts and documented information while ensuring confidentiality.
Education
Certificate - Emergency Medicine
Trinity EMS Academy
Columbus, GA11-2023
Skills
- Hospitality service expertise
- Professional appearance
- Memory retention
- Team collaboration
- Performance improvement
- Direct Patient care
- Infection control standards
- HIPAA
- Medical equipment maintenance
- Records management
- Certified in CPR
- Multitasking Abilities
Certification
- OSHA Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration.
- CPR/AED Certification
- National Incident Management System (NIMS) ICS-100, ICS-700, and Certifications - Federal Emergency Management Agency.
- OSHA Cerification
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
Timeline
Server/Bartender/Cook
Ivy Park Sports Bar and Grill
12.2023 - Current
GI Technician
Columbus Endoscopy (USPI)
06.2023 - Current
- OSHA Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration.
- CPR/AED Certification
- National Incident Management System (NIMS) ICS-100, ICS-700, and Certifications - Federal Emergency Management Agency.
- OSHA Cerification
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
Certificate - Emergency Medicine
Trinity EMS Academy
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