Ashenafi Debeb
Seattle
Summary
A hard-working and extremely motivated professional who thrives in managerial and leadership positions, with an extensive background in banking and finance. My ability to maintain a calm and professional demeanor in fast-paced environments with seasons of high-stress will prove to be an asset to the financial industry.
Overview
27
27
years of professional experience
Work History
Relationship Banker
Bank of America
Seattle
06.2022 - 05.2023
- Managed customers banking needs
- Actively engaged in cash management and in marketing activities of the bank's services and products
- Managed customer complaints, professionally
- Made follow up calls
- Provided financial consulting services to customers
- Participated in community activities, giving back plans
- Became member of a professional group in the bank
District Manager
Dashen Bank S.C
Addis Ababa
12.2016 - 08.2021
- Successfully managed 45 branches of employees
- Responsible for planning, organizing, directing, and controlling all major functions of the district
- Addressed performance related issues and proposed appropriate strategies for growth and improvement
- Created successful plans for policy implementation and development
- Managed company buildings under my district to the optimal benefit of the bank
Branch Manager
Dashen Bank S.C
Addis Ababa
10.2005 - 11.2016
- Prepared and implemented quarterly budgets for the branch
- Accurately prepared and tracked financial statements
- Recruited and interviewed all new employees
- Assisted with customer service to ensure overall customer satisfaction
- Worked to grow business and customer acquisitions
Multiple Roles
Dashen Bank S.C
Addis Ababa
12.1995 - 09.2005
- Accurately and thoroughly trained new hires
- Processed checks, cash, debit and credit payments from customers
- Actively listened to customers' needs in order to recommend the best products and services to meet their financial goals
- Reconciled all transactions at the end of the shift and maintained a balanced cash drawer
Education
Bank Career Training Program Certificate -
YWCA BankWork$ Program
Seattle, WACertificate - Executive Leadership Program
Frankfurt School of Finance and Management
GermanyMBA - Business Administration
Gotland University
Gotland, SwedenBA - Business Management
Mekelle University
Mekelle, EthiopiaDiploma - Banking and Finance
Mekelle University
Mekelle, EthiopiaSkills
- Multilingual
- Motivates and empowers others
- Excellent computer skills
- Relationship building
- Communication skills
- Cash handling skills
- Team leadership
- Attention to detail
- Problem solving
Timeline
Relationship Banker
Bank of America
06.2022 - 05.2023
District Manager
Dashen Bank S.C
12.2016 - 08.2021
Branch Manager
Dashen Bank S.C
10.2005 - 11.2016
Multiple Roles
Dashen Bank S.C
12.1995 - 09.2005
Bank Career Training Program Certificate -
YWCA BankWork$ Program
Certificate - Executive Leadership Program
Frankfurt School of Finance and Management
MBA - Business Administration
Gotland University
BA - Business Management
Mekelle University
Diploma - Banking and Finance
Mekelle University