Dedicated student and wheeled vehicle mechanic with hands-on experience gained through service in the Army National Guard since June 2023, specializing in the maintenance and repair of military vehicles. Proven adaptability enables effective performance in diverse environments, supported by strong team-building skills developed through collaboration with fellow soldiers and mechanics. Previous customer service experience at McDonald Garden Market,Wendy's, and Kroger has refined my ability to engage with customers and work efficiently under pressure. Committed to contributing unique perspectives and a strong focus on teamwork, communication, and problem-solving within organizations that value these qualities.
Work History
E-Commerce Clerk
2 Years 3 Months
Kroger | 05.2024 - Current
Assisted customers with product inquiries, enhancing overall shopping experience.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Managed inventory levels, ensuring stock availability for customer needs.
Trained new staff on store policies and operational procedures, promoting teamwork.
Collaborated with team members to resolve customer issues promptly and effectively.
Streamlined checkout processes, reducing wait times and improving customer satisfaction.
Wheeled Vehicle Mechanic
3 Years 2 Months
Army National Guard | 06.2023 - Current
Performed maintenance and repair on various military vehicles to ensure operational readiness.
Adapted to diverse environments and situations, enhancing overall team effectiveness.
Collaborated with team members to troubleshoot mechanical issues, enhancing repair efficiency.
Handled repair work and maintenance to keep vehicles functional.
Performed wheeled vehicle recovery operations.
Conducted preventive maintenance checks and services on military vehicles to ensure compliance with standards.
Crew Member
6 Months
The Wendy's Company | 09.2022 - 03.2023
Collaborated with team members to fulfill various roles during shifts
Cooked fries, built sandwiches, prepared ingredients, and operated cashier
Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
Operated kitchen equipment efficiently, adhering to safety and quality standards.
Prepared food items accurately, following standardized recipes and portion guidelines.
Cashier
4 Months
McDonald Garden Market, LLC | 03.2022 - 07.2022
Conducted sales and assisted customers in selecting suitable merchandise.
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained accurate cash drawer balance through diligent record-keeping.
Education
High School Diploma
Woodside High School | Newport News, VA | 07-2023
4.27 GPA
Ranked 16 of class 362
Key Club Member
No Degree - Pre-Nursing
Virginia Commonwealth University | Richmond, VA | 05-2028
Skills
Inventory Management
Customer Service
Customer satisfaction
Problem-Solving
Time Management
Adaptability
Collaborative
Team Building
Willing to Learn
Work ethic
Timeline
E-Commerce Clerk
Kroger
05.2024 - CurrentRead More
Wheeled Vehicle Mechanic
Army National Guard
06.2023 - CurrentRead More
Crew Member
The Wendy's Company
09.2022 - 03.2023Read More
Cashier
McDonald Garden Market, LLC
03.2022 - 07.2022Read More
Woodside High School
High School Diploma
Read More
Virginia Commonwealth University
No Degree from Pre-Nursing
Read More
Current Job
E-Commerce Clerk, Kroger, Yorktown, Virginia
91B Wheeled Vehicle Mechanic, Army National Guard, Norfolk, Virginia