Ashfaq Hossain Fahim
Mid-Level Shift Supervisor
8834 161st St, Apt 3C, Jamaica, Queens
Summary
Positive, reliable, and adaptable with strong leadership potential and excellent communication skills. Possesses solid understanding of time management and team coordination, utilizing problem-solving and multitasking abilities. Committed to fostering productive and harmonious work environment, driving team success and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor Trainee
Walgreens
09.2023 - 12.2024
- Provided excellent customer service, addressing inquiries and ensuring a seamless and friendly shopping experience, leading the entire retail with manager’s shadow.
- Executed precise and efficient transactions, handling payments and managing point-of-sale systems with accuracy and speed.
- Monitored and organized store inventory, ensure shelves are well-stocked and promptly restock products to meet customer demands.
- Managing, ensuring & fulfilling Customer’s each & every need in perfect way.
Customer Service Representative
Advanced Auto Parts
05.2022 - 08.2023
- Delivered exceptional customer service by assisting patrons with product selection, addressing inquiries, and ensuring a pleasant shopping experience.
- Managed accurate and timely transactions at the cash register, operated point-of-sale systems and handled cash and card payments efficiently.
- Maintained well-stocked shelves, performed inventory checks, and restocked merchandise to ensure product availability.
- Collaborated with team members to uphold store cleanliness, adhere to safety protocols, and contribute to a positive and organized work environment.
Education
BBA - Finance
North South University
Dhaka, Bangladesh 05.2001 -
Skills
Leadership
Customer Service Excellence
Cash Handling and Transaction Management
Inventory Management
Stocking
Team Collaboration / Teamwork
Adaptability and Flexibility
Organizational Skills
Certification
ISTQB Agile Tester Extension Certification - International Software Testing Qualifications Board (ISTQB).
Timeline
Shift Supervisor Trainee
Walgreens
09.2023 - 12.2024
Customer Service Representative
Advanced Auto Parts
05.2022 - 08.2023
ISTQB Agile Tester Extension Certification - International Software Testing Qualifications Board (ISTQB).
03-2020
BBA - Finance
North South University
05.2001 -