Ashia Lopez
Union,NJ
Summary
Licensed skincare professional skilled in delivering high-quality esthetic treatments. Adept at client consultation, customized skincare plans, and advanced techniques. Strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Excellent communication and customer service skills, with deep understanding of skin health and wellness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Esthetician(FT)
Liv in Skin, LLC
01.2021 - 02.2023
- Medical Esthetics knowledgeable, Advanced Facials (basic/medical), Eyelash Extension Specialist, Full body Waxing, Inventory, Scheduling, Website Development, Business Banking, Business Development, Management, Invoice/Tax/data entry/Billing/Coding, Marketing, Customer Service.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials such as, Chemical peels, Microdermabrasion, Dermaplaning, Hydrafacial, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
CSR/Vet Tech (Full-time)
Westfield Veterinary Group
12.2019 - 09.2022
- Taking and Recording Vital Signs, Sterilizing Equipment and Cleaning Exam Rooms, Cleaning Teeth, Grooming & Bathing, Preparing Animals for Surgery or wellness visit, Answering phones/Assisting patients, Scheduling Appointments, Insurance/Billing/Invoicing/Coding, Overnight ER, Customer Service, Pharmacy tech: Filling prescriptions.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
CSR/Receptionist (Part-Time)
Elizabeth City Elections Call Center
10.2017 - 06.2019
- Organized election information and brochures.
- Scheduling, Invoice/Billing/coding, Recruiting team members for call center.
- Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Councilman’s/Mayor’s assistant/Reception
City Hall
09.2014 - 11.2017
- Campaigner, Scheduling, Managed Reception, Call center/Telemarketing, PowerPoints, proposals, and paperwork/filing for meetings.
- Led the creation of a more inclusive city council, promoting diversity in representation and decision-making processes.
- Directed operations, planning, and administration of city departments.
- Enhanced public safety through strategic partnerships with law enforcement agencies and community organizations.
- Championed initiatives to enhance city''s digital presence, promoting accessibility and transparency for residents.
- Managed the city budget effectively, ensuring fiscal responsibility and efficient allocation of resources.
Education
NJ Licensed Esthetician - Skin Care Specialist
Pro Beauty Academy, NJ State Board Cosmetology Esthetics Program
Edison, NJ03.2022
Associate of Science - LA-Animal Health Sciences/Biology
Union County College
Cranford, NJ12.2020
High School Diploma -
Linden High School
Linden, NJ06.2018
Skills
- Strong Communication Skills
- Appointment Scheduling
- Anti-aging treatments
- Microdermabrasion expertise
- HydraFacials
- Customized facial protocols
- Product Recommendation Expertise
- Sales and upselling abilities
- Expert skin analysis
- Eyelash extension application
- Advanced facial techniques
- Radiofrequency skin tightening
- Sensitive skin care
- Oxygen Infusion Therapy
- Team player attitude
- Eyebrow and lash tinting
- Social Media Marketing
- Dermaplaning proficiency
- Chemical peel proficiency
- Body waxing specialist
- Extractions expertise
- Electrolysis knowledge
- Eyebrow shaping mastery
- State licensing compliance
- Record Keeping Accuracy
- High-Frequency Treatments
- Skin rejuvenation
- Teen skincare education
- Continuing Education Commitment
- Manual lymphatic drainage
- Acne treatment expert
- Spa Software Proficiency
- Networking and Outreach
- Infection Control
- Sanitization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Increased sales by 35% by introducing innovative massage techniques into the salon.
References
Olivia Rivera, Liv In Skin, LLC, Manager, (732-221-9753)
Volunteer Experience
- Dermalogica Loft Skin Care Seminar, January/February 2022
- Kennel Tech/Animal handler, Friends-Linden Animal Shelter, 2014 - 2017
- Member, Learn and serve program (Childcare/special needs), High School: three years
- Member, National Honors Society, High School/College: since 2017
Certification
- Eyelash Extension Certification/Training - November 2019
- Dermaplaning Training - March 2022
- Dermalogica Training - December 2021-March 2022
Timeline
Licensed Esthetician(FT)
Liv in Skin, LLC
01.2021 - 02.2023
CSR/Vet Tech (Full-time)
Westfield Veterinary Group
12.2019 - 09.2022
CSR/Receptionist (Part-Time)
Elizabeth City Elections Call Center
10.2017 - 06.2019
Councilman’s/Mayor’s assistant/Reception
City Hall
09.2014 - 11.2017
NJ Licensed Esthetician - Skin Care Specialist
Pro Beauty Academy, NJ State Board Cosmetology Esthetics Program
Associate of Science - LA-Animal Health Sciences/Biology
Union County College
High School Diploma -
Linden High School
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