Ashia Watson
Inman,SC
Summary
Strong interpersonal and multitasking abilities. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Diligent worker eager to take on challenging tasks and support the team. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Bringing many years of experience. Safety-conscious and quality-minded, committed to ensuring efficient and effective completion of all assigned duties.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Prisma Health Upstate
Greenville, SC
08.2022 - Current
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Entered patient profile information into computer systems accurately and completely.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Resolved customer complaints regarding product quality or quantity issues.
- Performed administrative duties such as filing, data entry, answering phones.
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Ensured accurate billing information was included on prescription orders prior to processing them.
Clinical Pharmacy Technician
OMNICARE/CVS
Spartanburg, SC
10.2005 - 06.2022
- Organized work areas so that everything was easily accessible when needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Received payment from customers and processed credit card transactions when necessary.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted in training new employees on pharmacy procedures.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Answered telephones and responded to inquiries from patients, healthcare providers, pharmacies, insurance companies and other customers.
Team Leader
KFC
Spartanburg, SC
08.2002 - 06.2004
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Spartanburg High School
Spartanburg, SC01-1999
Skills
- Problem-solving skills
- Aseptic Techniques
- Proper labeling procedures
- Drug security
- Point of sale systems proficiency
- FDA compliance
- Workflow Optimization
- HIPAA
- HIPAA Regulations
- Filling Prescriptions
- Patient paperwork
- Stocking medications
- Quality assurance and control
Certification
- Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Prisma Health Upstate
08.2022 - Current
Clinical Pharmacy Technician
OMNICARE/CVS
10.2005 - 06.2022
Team Leader
KFC
08.2002 - 06.2004
High School Diploma -
Spartanburg High School