Ashifari HENRY
Summary
Self-Motivated and enthusiastic worker with vast experience in many different fields. Bringing forth a proven track record of achievement and a reputation for positive collaboration. Confident, hard working, and committed to seeing results in whatever position I am in. Reliable and dedicated to finding a place that will benefit from my superior kills set and energetic drive.
Overview
18
18
years of professional experience
Work History
Team Lead Enrollment Service Representative
Carrington College
Stockton, California
01.2023 - Current
- Helps future students determine their educational goals
- Assists soon to be students be successfully admitted to school
- Receives and make outbound calls to possible students and take them on interactive tours of campus
- Makes contact with prospective students to set up face-to-face appointments.
Admissions Representative
UEI Enterprises
Stockton, CA
05.2021 - 01.2023
- Responded promptly to all requests from current or potential students regarding admissions policies or procedures.
- Processed admission decisions according to established guidelines.
- Converted leads to enrollments at rate.
Customer Assistance Specialist
JP Morgan Chase Home Finance
Tempe, AZ
12.2006 - 11.2015
- Review and perfect all documents to ensure files are complete, accurate and adhere to regulatory requirements
- Demonstrated strong problem solving and decision making skills to research and resolve customer issues
- Received high volume calls and a Contact for customers and approved third parties
- Managed Mortgage portfolios exceeding monthly departmental goals.
Education
Certificate in MS Word Certificate in MS Excel Certificate in Google Drive Certificate typing - Business Technology
01.2017
Skills
- Persuasive and Effective Communication
- Self-Motivation & Goal Orientated
- Reliable & Trustworthy
- People Skills
- Proficient in Microsoft Office applications
- Proven ability to gain customer’s confidence and trust
Timeline
Team Lead Enrollment Service Representative
Carrington College
01.2023 - Current
Admissions Representative
UEI Enterprises
05.2021 - 01.2023
Customer Assistance Specialist
JP Morgan Chase Home Finance
12.2006 - 11.2015
Certificate in MS Word Certificate in MS Excel Certificate in Google Drive Certificate typing - Business Technology
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