Ashikho Dziini

* Analyses large amounts of data to find patterns of fraud and anomalies.

* Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity

* Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.

* Produced detailed reports of fraud investigations and presented findings to senior management.

* Investigating and resolving chargeback claims by analyzing transaction data and supporting documentation.

* Collaborated with the team members to discuss fraud trends and brainstorm methods to combat fraudulent activity.

* Digital marketing(Facebook/Instagram)- Responsible for the backend support, solving queries related ro the Ads performance. Troubleshooting technical issues. Guiding them with best practice.

* Helping the business to grow and monitoring juniors fot the same. Also mentored few early batches in the past and supporting the team with data mining skills where documenting the areas of oppurtunities.

*Doordash: Process online food delivery payments. Handling dashers and customer's food delivery queries through chats and calls.

* Monitoring fraud payments for the customers and refunding the amount.

* Handling Customer's home security products through calls

* Processing transactions and monitoring the subscriptions.