Ashim neupane
penshurst
Summary
I am someone with proven expertise in staff management and customer service skills honed at Pizza Hut. Excelled in enhancing team performance and customer satisfaction through effective conflict resolution and high-quality service delivery. Skilled in kitchen maintenance and food preparation, demonstrating a blend of hard and soft skills to drive operational excellence. I have worked at other kitchens and also have worked at a fire extinguisher service company, so i have learned about general safety and about fixing and fitting things.
Overview
6
6
years of professional experience
Work History
Manager
Pizza Hut
08.2018 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Kitchen Hand
Pizza Hut
08.2018 - 05.2021
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
No Degree -
Dickson College
Dickson Act Skills
- Customer service
- Staff management
- Pizza making
- Team leadership
- Team collaboration
- Decision-making
- Food preparation
- Kitchen cleaning and maintenance
Timeline
Manager
Pizza Hut
08.2018 - 01.2025
Kitchen Hand
Pizza Hut
08.2018 - 05.2021
No Degree -
Dickson College