Ashjanae Jackson
Los Angeles
Summary
Empathetic professional experienced in behavioral health and case management. Skilled in interpersonal conflict resolution and facilitating workshops. Committed to enhancing client well-being through advocacy and comprehensive support.
Overview
4
4
years of professional experience
Work History
Case Manager
RIS Foundation
Los Angeles, California
09.2025 - Current
- Assessed client needs through interviews and consultations.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Documented case notes accurately to maintain thorough records of client interactions.
- Facilitated group workshops to educate clients on available resources and services.
Caregiver
IHSS
Los Angeles, CA
01.2022 - 10.2025
- Managed medication schedules and ensured timely administration for clients.
- Provided daily personal care assistance to clients in their homes.
- Assisted clients with mobility and transportation to appointments or activities.
- Communicated effectively with families about client health and well-being.
- Fostered a supportive environment to enhance client comfort and dignity.
- Performed light housekeeping duties such as laundry and meal preparation.
DEI / ABA
Special Needs Network
Los Angeles, CA
09.2024 - 07.2025
- DEI Training
- Inclusion
- Behavioral Health
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Educated patients and families on coping strategies and treatment options.
Education
Associate Of Arts (AA) - Sociology
Santa Monica College
Santa Monica, CA03-2026
High School Diploma -
Youthbuild Charter High School
Los Angeles, CA06-2012
Skills
- Resource facilitation
- Behavioral health awareness
- Case management
- Empathy and compassion
- Interpersonal conflict resolution
- Community outreach
- Active listening
- Supervision and leadership
- Organization and time management
Timeline
Case Manager
RIS Foundation
09.2025 - Current
DEI / ABA
Special Needs Network
09.2024 - 07.2025
Caregiver
IHSS
01.2022 - 10.2025
Associate Of Arts (AA) - Sociology
Santa Monica College
High School Diploma -
Youthbuild Charter High School