Ashkia Trujillo

• Patrolled store and staffed designated posts for visible security presence to customers and associates.
• Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
• Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
• Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
• Enhanced security measures by implementing innovative surveillance techniques and utilizing state-of-the-art technology.
• Evaluated the effectiveness of existing asset protection measures and recommended improvements to senior management based on industry trends and best practices.
• Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
• Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
• Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
• Represented company in court proceedings to offer testimony and support.
• Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
• Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
• Utilized advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
• Streamlined case management processes for increased efficiency in resolving incidents and reducing overall losses.
• Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
• Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
• Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
• Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Teach tribal youth about traditional songs and dances.

Present tribal dances and history at local, state and national events.

Manage budget for travel, lodging and stipend pay out per event.

Manage time accordingly per event.

Teach Pueblo youth about traditional songs and dances.

Present Pueblo dances and history at local, state and national events.

Manage budget for travel, lodging and stipend pay out per event.

Manage time accordingly per event.

• Contributed to a positive working environment through effective communication and teamwork practices.
• Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
• Ensured compliance with all health department regulations, resulting in consistently passing inspections with flying colors.
• Continuously improved culinary skills through ongoing training opportunities, staying current on industry trends and best practices.
• Reduced food waste by implementing proper storage techniques and inventory management systems.
• Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
• Coordinated with front-of-house staff to address any service-related issues promptly, contributing to overall guest satisfaction levels consistently maintained throughout tenure at establishment concerned hereunder henceforth therewithal.
• Operated various kitchen equipment safely and effectively, minimizing accidents and downtime.
• Assisted head chef in creating innovative menu items, resulting in increased customer satisfaction and repeat business.

• Trained employees in time management and proper ways to complete job duties.
• Monitored team members to verify work quality and address concerns.
• Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
• Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
• Pitched in to help with various job tasks, fill in for sick employees and complete projects.
• Settled crew member disputes by addressing problems quickly and providing successful mediation.

• Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
• Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
• Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
• Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
• Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
• Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
• Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
• Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
• Collaborated with the head chef to create innovative menu items, resulting in increased guest satisfaction.
• Showcased creativity in garnishing dishes, enhancing their visual appeal and attracting more customers to try them out.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
• Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
• Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
• Streamlined check-in processes, reducing wait times for guests.
• Answered phone calls to take orders, give information and document reservations.
• Completed daily side work and opening and closing duties without fail.