Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Barkeloo

Maricopa,AZ

Summary

Highly motivated and experienced Lodging professional with a deep love and passion for everything travel and hospitality. With 6 years of experience researching, communicating, and sourcing hotels for the military, I have developed strong skills in operating within a high-paced environment and have a keen eye for identifying exceptional accommodation options. Committed to delivering outstanding, strong partnerships within the industry, I am dedicated to maximizing revenue and enhancing the guest experience for Hopper.

Overview

11
11
years of professional experience

Work History

Inspector in Quality Assurance and Quality Control

Air National Guard
09.2022 - Current
  • Managed materiel management activities and systems involved in requirements determination, inventory control, storage and issues of supplies, equipment, and food
  • Developed methods and improved procedures for storing property
  • Stored, issued, shipped and transferred property in a timely manner
  • Planned, organized, and executed a wide range of complex activities to include, fitness, recreation, lodging, and food for 155 personnel both Army and Air
  • Weighed cost, resources, and feedback to develop exercise/visit strategies for the 2023 Integrated Readiness Training (IRT) in Idaho
  • Evaluated unit objectives during planning, analyzes data, reports trend information, and briefs results to leadership on future improvements
  • Created schedules that improved morale and promoted mission readiness while measuring units’ compliance and capability to execute the mission in Hawaii and Idaho
  • Collaborate with Army and other branches of the military to execute continuous improvement initiatives and develop long-term roadmap for the IRT.

Services Journeyman

Air National Guard
09.2012 - Current
  • Developed and executed lodging plans for 167 Air Force Personnel during training in an austere environment.
  • Secured government room rates for over 750 Airmen resulting in approximately $15,000 in savings per month.
  • Researched and sourced different hotels for the best rates, reviews, and locations that ended in an overall customer satisfaction rate of 98%.
  • Oversaw all lodging operations to include but not limited to pricing, locations, transportation, and room assignments.

Restaurant Manager

Lifetime Fitness
09.2020 - 09.2022
  • Conducted over 20 interviews, oversaw the hiring process, and trained 31 employees on food safety and sanitation.
  • Encouraged a positive, fun, and collaborative environment for restaurant staff, resulting in a less than 3% turnover rate.
  • Increased Key Performance Indicators (KPI's) such as sales goals by 24% resulting in a $12,000 profit which exceeded our regional goal of $87,000.
  • Exceeded qualitative metrics by 15% on customer satisfaction, retention, and sales based on Lifetimes Life's Net Promoter Score (NPS) system.

Education

Bachelor of Science - Dietetics

University of Illinois
Urbana, IL
05.2019

Skills

  • Customer service
  • Problem-solving
  • Organization
  • Attention to detail
  • Multitasking and time management
  • Leadership
  • Communication
  • Budgeting
  • Financial Management
  • Detail oriented

Timeline

Inspector in Quality Assurance and Quality Control

Air National Guard
09.2022 - Current

Restaurant Manager

Lifetime Fitness
09.2020 - 09.2022

Services Journeyman

Air National Guard
09.2012 - Current

Bachelor of Science - Dietetics

University of Illinois

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Ashlee Barkeloo