Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Daycare Teacher
Building Memories Early Learning Center
Federal Way, WA
02.2022 - Current
Developed lesson plans and activities to engage children in learning.
Created a positive, nurturing environment for young students.
Collaborated with colleagues to brainstorm ideas for classroom activities.
Participated in staff meetings and professional development workshops.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Built and strengthened positive relationships with students, parents and teaching staff.
Family Manager
Self-employed
Edgewood, WA
07.2009 - 02.2022
Organized family schedules and activities, ensuring everyone was on time for appointments and events.
Created detailed budgets to track expenses across the family, including tracking of income and investments.
Developed systems to streamline daily routines such as meal planning and grocery shopping.
Engaged in after-school activities by assisting with sports practice and homework assignments.
Took children to and from school and extra-curricular activities.
Barista
Hot Shots Espresso
Montesano, WA
10.2006 - 07.2009
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Operated cash registers to process customer payments.
Provided excellent customer service by responding to inquiries quickly and professionally.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Addressed and resolved customer concerns to maintain brand loyalty.
Managed cash register and processed transactions with accuracy and integrity.
Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Education
High School Diploma -
East Grays Harbor High School
Elma, WA
06-2006
Skills
Customer service
Cash handling
Financial software
Communication
Multitasking
Team player
Organized
Reliable
Detail oriented
Computer literacy
Timeline
Daycare Teacher
Building Memories Early Learning Center
02.2022 - Current
Family Manager
Self-employed
07.2009 - 02.2022
Barista
Hot Shots Espresso
10.2006 - 07.2009
High School Diploma -
East Grays Harbor High School
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