Ashlee Hall
Cleveland ,TX
Summary
Enthusiastic individual with excellent communication skills and a strong motivation to succeed. Seeking opportunities to expand knowledge and grow within a career. Committed to continuous learning and staying updated on industry trends. Eager to contribute expertise and collaborate with a dynamic team in achieving organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Team Member/ Account Manager/ Team Lead
State Farm Insurance Agency
11.2022 - Current
- Helped customers understand and appreciate the value of the product and service we provide
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
- Used CRM software diligently to track leads, manage contacts, and monitor progress toward sales objectives.
- Train new employees and manage day to day operations
- Track results and monitor progress
Detention Officer
Montgomery County Sheriff’s Office
02.2014 - 11.2022
- Assisting in providing safety and security of inmates and officers while foreseeing day to day operations in the Montgomery County Jail
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Public Safety Officer
University of Texas Police
01.2012 - 02.2014
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Answered emergency calls for help from citizens and business owners.
- Conducted comprehensive risk assessments for events and facilities, implementing appropriate security measures to ensure public safety.
Education
High School -
Kempner High School
Sugar Land, TX05.2010
Skills
- Excellent Verbal and Written Communication Skills
- Attention to detail
- Energetic and organized
- Computer proficient
- Experience with MS Office Suite
- Excellent Customer Service Skills
- Cooperative team member
- Licensed in P&C and Life and Health
- Sales experience
- Leadership
- Customer Relationship Building
- Sales Presentations
- Objection handling
- Sales strategy development
- Cold-calling
- Competitor Analysis
- Upselling and Cross Selling
- Referral Marketing
- Sales Pipeline Management
- Sales software proficiency
- Customer Relations
- Product and service knowledge
- Staff Training
Certification
- P&C licensed
- Life and Health license
Timeline
Sales Team Member/ Account Manager/ Team Lead
State Farm Insurance Agency
11.2022 - Current
Detention Officer
Montgomery County Sheriff’s Office
02.2014 - 11.2022
Public Safety Officer
University of Texas Police
01.2012 - 02.2014
High School -
Kempner High School