Hailey Leasure
Porter,TX
Summary
Enthusiastic individual with excellent communication skills and a strong motivation to succeed. Seeking opportunities to expand knowledge and grow within a career. Committed to continuous learning and staying updated on industry trends. Eager to contribute expertise and collaborate with a dynamic team in achieving organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Team Member/ Account manager/ Team Lead
State Farm Insurance Agency
01.2022 - Current
- Helped customers understand and appreciate the value of the product and service we provide
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
- Used CRM software diligently to track leads, manage contacts, and monitor progress toward sales objectives.
- Train new employees and manage day to day operations
- Track results and monitor progress
Protégé agent
Farmers insurance Agency
01.2021 - 01.2022
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Sold policies to customers based on needs
Detention Officer
Montgomery county Sheriff’s office
01.2017 - 01.2020
- Assisting in providing safety and security of inmates and officers while foreseeing day to day operations in the Montgomery County Jail
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Administrative assistant / Field Agent
Strategic Rigging LLC
01.2017 - 01.2020
- Putting Lenders in touch with their borrowers by going to the borrower’s home, delivering letters, and call transferring them to the lender
- Conducting inspections on homes, automobiles, and taking photos of the lender’s investments
- Assisted the lender through interviews to get back on track
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
High School -
New Caney High School
New Caney01.2013
Skills
- Excellent Verbal and Written Communication Skills
- Attention to detail
- Energetic and organized
- Computer proficient
- Experience with MS Office Suite
- Excellent Customer Service Skills
- Cooperative team member
- Licensed in P&C and Life and Health
- Sales experience
- Leadership
- Customer Relationship Building
- Sales Presentations
- Objection handling
- Sales strategy development
- Cold-calling
- Competitor Analysis
- Upselling and Cross Selling
- Referral Marketing
- Sales Pipeline Management
- Sales software proficiency
- Customer Relations
- Product and service knowledge
- Staff Training
Certification
- P&C licensed
- Life and Health license
Careerfocus
Enthusiastic individual with excellent communication skills and strong motivation to succeed. Looking to expand my knowledge and grow within my career.
Timeline
Sales Team Member/ Account manager/ Team Lead
State Farm Insurance Agency
01.2022 - Current
Protégé agent
Farmers insurance Agency
01.2021 - 01.2022
Detention Officer
Montgomery county Sheriff’s office
01.2017 - 01.2020
Administrative assistant / Field Agent
Strategic Rigging LLC
01.2017 - 01.2020
High School -
New Caney High School
- P&C licensed
- Life and Health license
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