Open To Work
Ashlee Hendrickson
Shoshoni,WY
Summary
Detail-oriented individual skilled in inventory management and order processing. Demonstrated ability to collaborate with teams to improve workflow and enhance customer satisfaction. Ready to leverage analytical thinking to drive operational success. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
Riverton, WY
04.2024 - Current
- Processed pickup and shopping orders for local customers, enhancing their shopping experience.
- Coordinated shopping tasks and managed inventory with team members to ensure timely order fulfillment.
- Utilized Walmart's online ordering system to enhance order processing speed.
- Resolved customer inquiries and concerns, fostering positive customer relations.
- Ensured compliance with safety standards during product handling.
- Bagged groceries carefully, separating fragile items and maintaining proper temperature for perishables.
Porter driver, Auto part coordinator
Fremont Motor Company
Lander, Wyoming
12.2023 - 04.2024
- Delivered exceptional customer service during vehicle transactions, fostering positive customer relationships.
- Facilitated vehicle delivery and pick-up, enhancing customer satisfaction.
- Collaborated with team members to streamline operations, contributing to improved workflow.
- Assisted customers in selecting the right auto parts for their vehicles.
- Managed inventory levels to ensure product availability and organization.
- Maintained a clean and organized sales area to enhance customer experience.
- Operated point of sales and parts lookup computer systems.
- Received, examined and reshelved returned parts.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Supervisor
Wind River Casino
Riverton, Wyoming
04.2014 - 11.2023
- Supervised daily operations of gaming floor, ensuring regulatory compliance.
- Trained and mentored staff on customer service standards and operational procedures.
- Coordinated schedules to ensure adequate staffing during peak hours.
- Resolved customer inquiries and complaints to improve guest satisfaction.
- Provided training and guidance to new employees on job responsibilities.
- Monitored inventory levels to ensure availability of supplies for smooth operations.
- Ensured safety, quality service, and cleanliness standards were met throughout the hotel.
- Maintained strong relationships with corporate clients through exceptional service.
Consultant
Pure Romance
Shoshoni, Wyoming
01.2021 - 10.2022
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Analyzed market trends to identify product expansion opportunities, contributing to strategic decision-making.
- Developed marketing strategies that increased brand visibility and attracted new customers.
- Conducted product demonstrations at parties and events, effectively engaging potential customers and showcasing product value.
- Managed daily operations for a retail business, ensuring smooth workflow.
- Oversaw inventory management, maintaining optimal stock levels and organization.
Education
High School Diploma -
Shoshoni High School
Shoshoni, WY05-2012
Some College (No Degree) - Business
North Western Community College
Sheridan, WY03-2026
Skills
- Customer service
- Sales techniques
- Online order processing
- Order coordination
- Inventory management
- Budget management
- Data analysis
- Market research
- Documentation and reporting
- Attention to detail
- Decision-making
- Time management
- Team collaboration
- Conflict resolution
- Analytical thinking
- Written communication
- Transaction handling
Certification
OSHA 10 Certification
Accomplishments
Customer Champion-2024-Putting Customers concerns first and following through with solving the customers
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$16/hr - $1000/hrTimeline
Personal Shopper
Walmart
04.2024 - Current
Porter driver, Auto part coordinator
Fremont Motor Company
12.2023 - 04.2024
Consultant
Pure Romance
01.2021 - 10.2022
Supervisor
Wind River Casino
04.2014 - 11.2023
High School Diploma -
Shoshoni High School
Some College (No Degree) - Business
North Western Community College