Ashlee Herrin

Summary

Reliable and motivated job seeker with strong customer service skills and experience eager to secure a full time position.

years of professional experience

Jet Enterprise / JJ's Grill

10.2019 - Current

Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of guests.
Developed a strong rapport with guests, resulting in repeat business and increased loyalty.
Resolved customer complaints quickly and professionally, preserving the establishment''s reputation for excellent service.
Implemented upselling strategies that boosted sales without compromising guest experience.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Explained daily specials and beverage promotions to exceed daily sales goals.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Reduced wait times for drinks during high customer volumes by efficiently managing the bar area and prioritizing orders.

Harps Foods

08.2016 - 10.2019

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts.
Improved overall team performance by effectively delegating tasks and providing clear instructions..
Trained new employees on company policies, procedures, and job responsibilities.
Exercised composure under pressure and in escalated customer service scenarios.
Stocked empty shelves and assembled merchandise neatly to prepare for opening shift.

Har-Ber High School

Springdale, AR

05.2016

Cash handling proficiency

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Jet Enterprise / JJ's Grill

10.2019 - Current

Harps Foods

08.2016 - 10.2019

Har-Ber High School