Ashlee Howard
Lake Hiawatha,NJ
Summary
Dynamic and dedicated licensed cosmetologist with a proven track record at Dolce, excelling in personalized consultations and advanced techniques. Renowned for exceptional social skills and active listening, fostering client loyalty and satisfaction. Committed to maintaining high sanitation standards while training junior staff to enhance service quality and compliance.
Overview
21
21
years of professional experience
Work History
Cosmetologist
Dolce
01.2005 - Current
- Delivered personalized hair and skincare consultations to enhance client satisfaction.
- Executed advanced coloring and cutting techniques to achieve desired styles.
- Maintained up-to-date knowledge of beauty trends and product innovations.
- Trained junior staff on best practices in client service and technique application.
- Implemented sanitation protocols to ensure compliance with health regulations.
- Cultivated a loyal customer base through exceptional service and relationship building.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
High School Diploma -
Summit High School
New Jersey06-2005
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
Timeline
Cosmetologist
Dolce
01.2005 - Current
High School Diploma -
Summit High School