Ashlee King
Compton,CA
Summary
Proactive Interim Housing Operations Manager with extensive experience in operations management and team leadership. Successfully negotiated and closed profitable projects, trained staff to high performance levels, and implemented safety protocols to reduce workplace accidents. Adept in compliance management, event organization, and data analysis, bringing strong problem-solving and customer service skills.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
11
11
years of professional experience
Work History
Interim Housing Operations Manager
Homeless Outreach Program Integrated Care System
07.2022 - Current
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
CES Training and Special Events Coordinator
Homeless Outreach Program Integrated Care System
07.2016 - 06.2022
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Ensured compliance with local regulations by obtaining necessary permits/licenses prior to each event.
- Greeted patrons and participants at events to guide guests to locations and answer questions.
- Negotiated favorable contracts with vendors, securing advantageous pricing structures for clients.
- Organized and implemented Community events with as many as 5000 guests.
Data Specialist
Homeless Outreach Program Integrated Care System
02.2014 - 06.2016
- Maintained files, records, and chronologies of entry activities.
- Analyzed large volumes of raw data to identify trends, patterns, and insights that informed strategic planning initiatives.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
- Enhanced data accuracy by implementing efficient data validation processes and automating manual tasks.
Education
Bachelor of Science - Computer Information Systems
California State University, Los Angeles
Los Angeles, CA06-2017
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Operational Efficiency
- Project Management
- Management
- Staff Management
- Policies and procedures implementation
- Financial Management
Timeline
Interim Housing Operations Manager
Homeless Outreach Program Integrated Care System
07.2022 - Current
CES Training and Special Events Coordinator
Homeless Outreach Program Integrated Care System
07.2016 - 06.2022
Data Specialist
Homeless Outreach Program Integrated Care System
02.2014 - 06.2016
Bachelor of Science - Computer Information Systems
California State University, Los Angeles
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