ASHLEE LANE
Spanaway,WA
Summary
Results-driven professional specializing in program management, known for delivering successful outcomes and fostering collaborative environments. Recognized for strategic planning and problem-solving abilities, consistently meeting and exceeding goals. Relied upon to adapt to changing needs and ensure team alignment.
Overview
11
11
years of professional experience
Work History
Sr. Program Manager, Strategic Executions & Implementations
Sound Physicians
02.2023 - Current
- Collaboration Agreements Remediation
- Organization Structure Change
- Telemedicine Implementations
- Rate Negotiations, Payer Contracting
- Data Quality Improvement, IT
- Development of Hiring & Training Track
- Automating Hiring Process
- Payer Contracting Development for Anesthesia service line
- Consolidate 5 Regions to 4 Regions; Manage 40+ System Updates
- Net Promoter Score Survey for all Health Care System Partners (HM, EM, CC, TM, AS)
- Implementation and Transition to new Compliance Auditing vendor (835s/837s and supplemental file)
- Implementation and Transition of 3 Revenue Cycle billing vendors
Project Highlights
- Revenue Cycle Projects led realized ~26.5M; ~13.9M guaranteed annualized revenue through 2026
- 70% improvement for post discharge updates
- 80% reduction in missing insurance segments
- 41% denial rate decreased from previous year
- Routinely requested by C-Suite Leadership to lead new projects
- Smartsheet design & implemented resulting in 60 hours per month reduction for Sr. Leadership
Project Manager, Strategic Executions & Implementations
Sound Physicians
10.2019 - 01.2023
- Promoted to Sr. Program Manager
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Sr. Immigration Specialist
Sound Physicians
10.2013 - 12.2019
- Promoted to Sr. Immigration Specialist
Education
Bachelor of Arts -
Washington State University
Associate of Applied Science -
Clover Park Technical College
Project Management Certificate - Project Management
University of Washington
Skills
- Smartsheet
- Salesforce
- Microsoft Office
- Manage Large Cross-Functional Teams
- Strategic Alignment between Organization’s Goals & Project Deliverables
- Anticipating Bottlenecks & Barriers
- Escalate & Mitigate Risk
- Effective Communicator
- Independently lead projects through entire life cycle of project
- Proven track record of successful complex projects and KPIs
Timeline
Sr. Program Manager, Strategic Executions & Implementations
Sound Physicians
02.2023 - Current
Project Manager, Strategic Executions & Implementations
Sound Physicians
10.2019 - 01.2023
Sr. Immigration Specialist
Sound Physicians
10.2013 - 12.2019
Bachelor of Arts -
Washington State University
Associate of Applied Science -
Clover Park Technical College
Project Management Certificate - Project Management
University of Washington
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