Ashlee McConico

Dedicated and compassionate Medical Administrative Assistant with experience supporting busy clinical environments through patient scheduling, medical documentation, insurance verification, and front-desk operations. Skilled at maintaining patient confidentiality, managing multiple priorities, and providing excellent customer service while ensuring efficient clinic workflow.

• Provide clinical and administrative support across multiple clinical departments as part of the float team.

• Schedule patient appointments, manage cancellations, and maintain accurate patient records.

• Perform patient intake including medical history updates, vital signs, and documentation in EMR.

• Perform phlebotomy procedures including venipuncture and capillary blood collection.

• Properly label, prepare, and transport specimens according to laboratory protocols.

• Assist providers with patient examinations and procedures.

• Prepare exam rooms and ensure proper infection control standards are maintained.

• Schedule appointments and coordinate patient follow-ups.

• Prepare patient charts and assist providers with documentation needs.

• Answer multi-line phones and respond to patient inquiries in a professional and timely manner.

• Assist with check-in and check-out procedures including co-payments and documentation.

• Maintain strict HIPAA compliance and patient confidentiality.