Ashlee Mullis
Evansville,IN
Summary
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Organized and independent decision-making professional, skilled at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing new professional opportunities with room for advancement.
Overview
13
13
years of professional experience
Work History
Implementation Coach - Operations
Synergy Management
12.2022 - 08.2023
- Explained complex, technology-based software in basic, understandable terms to clients.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Assessed project scope to confirm details and understand customer expectations in advance.
- Responded to customer inquiries and provided prompt assistance regarding training concepts/follow up questions.
- Suggested solutions throughout project duration so that correct modifications could be made, ensuring long term client success.
Optometric Technician/Receptionist
Northside Eyecare
05.2022 - 12.2022
- Managed administrative duties including phone reception, appointment scheduling, insurance benefit verification, and payment processing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Collaborated with optometry staff to reach individual and team goals while providing exemplary service to patients.
- Conducted pretest procedures to gather data and improve efficiency and productivity of appointments.
Server Trainer
Chamberlain's Steak & Chop House
12.2010 - 02.2020
- Established and cultivated positive relationships with customers through personable yet professional service, ensuring a high-quality dining experience devoted to customer satisfaction.
- Demonstrated strong and consistent knowledge of food and beverage service standards,restaurant procedures, and performance strategies.
- Developed and implemented comprehensive training program that was focused on restaurant procedures, menu items, and performance strategies.
Education
Bachelor of Science - Finance
Arizona State University
Tempe, AZFamily Law/ Wills & Trusts
Phoenix School of Law
Phoenix, AZSkills
- Training Implementation
- Project Management
- Complex Issue Resolution
- Microsoft Windows and Office
- Training Material Development
- Critical Thinking
- Analytical and Methodical
- Organizational Skills
Timeline
Implementation Coach - Operations
Synergy Management
12.2022 - 08.2023
Optometric Technician/Receptionist
Northside Eyecare
05.2022 - 12.2022
Server Trainer
Chamberlain's Steak & Chop House
12.2010 - 02.2020
Bachelor of Science - Finance
Arizona State University
Family Law/ Wills & Trusts
Phoenix School of Law
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