Nick Field
Lake Orion,Michigan
Summary
Motivated business professional bringing 15 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Proven success in business development, taking Synergy Management LLC from its inception in 2011 to annual sales of $8,000,000.
Overview
15
15
years of professional experience
Work History
Owner
Synergy Management LLC
10.2011 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Sourced new customers via cold calls and strategic networking.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Performed all account management duties including: Product Education, Customer Relations, Strategic Planning and Forecasting, Budgeting, Quoting, and Scheduling.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Extensive experience in LTL, Truckload, and Expedited modes of freight transportation.
National Account Manager
Echo Global Logistics
11.2008 - 10.2011
- Sold transportation management services to prospective businesses nationwide through cold calling
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Performed all account management duties including: Customer Relations, Product Education, Strategic Planning, Quoting, and Scheduling
- Led a team of account managers to exceed sales targets consistently throughout the year.
Education
Bachelor of Science - Business Marketing
Ferris State University
Big Rapids, Michigan2003
Skills
- Small Business Operations
- Customer Relations
- Employee Development
- Sales Leadership
- Operations Management
Timeline
Owner
Synergy Management LLC
10.2011 - Current
National Account Manager
Echo Global Logistics
11.2008 - 10.2011
Bachelor of Science - Business Marketing
Ferris State University
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