Ashlee Newman
West Chester,Ohio
Summary
Hard worker ready to learn and contribute to team success.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
The Dermatology Group
Cincinnati, Ohio
02.2024 - Current
- Coordinating appointments for patients with doctors, medical professionals, and other staff.
- Managing and maintaining a patient's documents.
- Handling insurance claims and policies.
- Maintaining customer account information, tracking outstanding balances, and monitoring payment history.
- Answering customer questions regarding their invoices, explaining charges, and resolving billing discrepancies.
- Training new employees to the company's culture, values, and operations. This may include administrative tasks, like filling out paperwork, and setting them up for success.
Toddler Teacher
Primrose School of Symmes
Cincinnati, Ohio
09.2022 - 02.2024
- Planning and implementing developmentally appropriate activities for young children.
- Coordinating with other teachers on lesson plans, activities, and overall communication.
- Actively watching children play to understand their interests, developmental levels, and learning needs.
- Establishing and maintaining positive relationships with students and parents.
Key Holder
Rose and Remington
Cincinnati, Ohio
02.2021 - 07.2022
- Performing pre-opening and post-closing checks including cash handling, inventory, and overall store appearance.
- Assist customers with inquiries, transactions, and resolving issues.
- Maintaining cleanliness and organization throughout the store.
- Handle complaints and approve returns.
Education
High School -
Reading High School
Cincinnati, Ohio05-2021
Skills
- Customer Service
- Organizing and Planning
- Problem-solving
- HIPAA compliance
- Verbal and written communication
- Training experience
Timeline
Patient Service Representative
The Dermatology Group
02.2024 - Current
Toddler Teacher
Primrose School of Symmes
09.2022 - 02.2024
Key Holder
Rose and Remington
02.2021 - 07.2022
High School -
Reading High School
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