I have worked in the cosmetology field for almost 10 years, and I have loved my career but I am looking for a job with more structure (hour wise) for my family. I have a lot of experience working with people, problem solving, tasking and building relationships.
Overview
8
8
years of professional experience
Work History
Cosmetologist
Self Employed
Gering, NE
02.2019 - Current
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Part Time Manager
Maurices, A Division Of Ascena Retail Group
Scottsbluff, NE
11.2019 - 12.2021
Enhanced productivity by implementing efficient time management strategies for team members.
Assisted executives with calendar management, ensuring punctuality and effective use of time during meetings.
Implemented creative marketing tactics for promotional events, resulting in increased foot traffic to the retail location.
Enhanced employee performance by developing and implementing comprehensive retail training programs.
Increased sales revenue by effectively upselling and cross-selling retail products to customers.
Cosmetologist
Regis Hair Salon
Scottsbluff, NE
06.2017 - 02.2019
Developed a loyal clientele base through personalized consultations, customized treatments, and consistent exceptional service.
Provided exceptional customer service by addressing and resolving client concerns promptly, maintaining a reputation for professionalism and reliability.
Mentored junior cosmetologists in advanced techniques, fostering professional growth and skill development within the team.
Boosted retail sales by effectively recommending products tailored to clients'' specific needs and preferences.