Ashlee Percy
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Client Support and Production Manager
Tumbleston Photography Studios
05.2017 - Current
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
- Organized shoots from planning, scheduling and styling to post-production.
Daycare Teacher
Sunshine House Early Learning Academy
04.2014 - 05.2017
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Server
McAlister's Deli
06.2012 - 04.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Hanahan High School
Hanahan, SC06.2012
Skills
- Client Support and Assistance
- Service Quality
- Office Operations
- Closing Procedures
- Corrective Actions
- Credit Card Transaction Processing
- Critical Thinking
- Customer Service Management
- Team Goals
- Team Meetings
- Meeting Planning
- Technical Support
Timeline
Client Support and Production Manager
Tumbleston Photography Studios
05.2017 - Current
Daycare Teacher
Sunshine House Early Learning Academy
04.2014 - 05.2017
Server
McAlister's Deli
06.2012 - 04.2014
High School Diploma -
Hanahan High School