Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashlee Percy

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Client Support and Production Manager

Tumbleston Photography Studios
05.2017 - Current
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.
  • Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
  • Organized shoots from planning, scheduling and styling to post-production.

Daycare Teacher

Sunshine House Early Learning Academy
04.2014 - 05.2017
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Server

McAlister's Deli
06.2012 - 04.2014
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Hanahan High School
Hanahan, SC
06.2012

Skills

  • Client Support and Assistance
  • Service Quality
  • Office Operations
  • Closing Procedures
  • Corrective Actions
  • Credit Card Transaction Processing
  • Critical Thinking
  • Customer Service Management
  • Team Goals
  • Team Meetings
  • Meeting Planning
  • Technical Support

Timeline

Client Support and Production Manager

Tumbleston Photography Studios
05.2017 - Current

Daycare Teacher

Sunshine House Early Learning Academy
04.2014 - 05.2017

Server

McAlister's Deli
06.2012 - 04.2014

High School Diploma -

Hanahan High School
Ashlee Percy