Ashlee Phillips
Converse,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Caring Veterinary Technician with 10 years of extensive experience assisting veterinarians with procedures and tasks. Polished in administering injections and treatments, taking x-rays and recording and updating records. Compassionate and responsible professional with sound knowledge of veterinary medical procedures and animal care techniques.
Overview
15
15
years of professional experience
Work History
General Manager
Spark
05.2023 - 11.2023
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Developed marketing strategies designed to increase brand awareness within target markets.
Animal Research Technician
Army
08.2020 - 02.2023
- Developed standard operating procedures related to animal care activities.
- Ordered supplies necessary for animal research projects.
- Kept up-to-date on current trends in animal science, medicine, nutrition and welfare.
- Collected blood samples for further analysis and testing.
- Assisted veterinarians in performing minor medical procedures on laboratory animals.
- Collected biological samples, handled safely, and packaged for laboratory testing.
- Assisted with necropsies of deceased animals as needed.
- Ensured that all safety regulations were followed while handling hazardous materials.
- Supported scientists by providing technical assistance with their research projects.
- Conducted daily animal health assessments and monitored behaviors.
Operations Manager
Army
08.2017 - 08.2020
- Developed and implemented operational procedures to ensure quality standards are met.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Responded to information requests from superiors, providing specific documentation.
- Collaborated with team leaders on quality audits.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Clinic Manager
Army
06.2015 - 08.2017
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Organized educational seminars for healthcare professionals working at the clinic on topics such as infection control protocols or safety guidelines.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Implemented policy changes and communicated information and procedures through organizational staff meetings.
- Recruited, hired and trained new medical and facility staff.
Veterinary Technician
Army
04.2013 - 06.2015
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
92A Automated Logistical Specialist
Army
07.2008 - 04.2013
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Developed strategies for optimizing supply chain processes across multiple sites.
- Maintained records of all incoming and outgoing shipments to ensure accurate tracking.
- Prepared reports on supply activities, including inventory levels, stock locations, and cost analysis.
- Reviewed supplies inventory levels and purchased necessary items.
- Inspected equipment for wear, specifications adherence and issues.
Education
Bachelor of Science - Psychology
University of Maryland Global Campus
05-2019
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05.2006
Skills
- Project Management
- Expense Control
- Operations Oversight
- Staff Supervision
- Schedule Management
- Supply Chain Management
- Problem Resolution
- Performance Improvement
- Surgical Assistance
- Animal Restraint
- Pre-Anesthetic Preparation
- Physical Examination
- Medication Dispensing
- Clinical Pathology
- Maintain Controlled Drug Inventory
- Anesthesia Administration
- Explaining Treatment
- Procedure Support
- Veterinary Standards and Procedures
- Maintaining Treatment Notes
- Surgical Preparation
Timeline
General Manager
Spark
05.2023 - 11.2023
Animal Research Technician
Army
08.2020 - 02.2023
Operations Manager
Army
08.2017 - 08.2020
Clinic Manager
Army
06.2015 - 08.2017
Veterinary Technician
Army
04.2013 - 06.2015
92A Automated Logistical Specialist
Army
07.2008 - 04.2013
Bachelor of Science - Psychology
University of Maryland Global Campus
High School Diploma -
Copperas Cove High School