Ashlee Robbins
Phoenix,AZ
Summary
Determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
17
17
years of post-secondary education
7
7
years of professional experience
Work History
Freedom Guide
New Freedom
05.2026 - Current
- Facilitated self-advocacy skills development through tailored coaching sessions with clients.
- Promoted a strengths-based approach for clients through active listening and empathy.
- Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
- Encouraged client participation in therapeutic activities, promoting mental and emotional well-being.
- Modeled recovery for clients by sharing personal experiences and resilience.
- Coordinated comprehensive client care by collaborating with interdisciplinary professionals.
- Enhanced positive work environment by fostering strong interpersonal relationships and proactive teamwork.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted with diverse special projects, contributing to team goals and objectives.
Server & Back of House/Kitchen Supervisor
Black Angus Steak House
11.2019 - 03.2025
- Delivered exceptional customer service in high-volume dining environment.
- Trained new staff on restaurant procedures and service standards, enhancing team readiness and service quality.
- Mentored junior servers, promoting teamwork and adherence to to quality standards.
- Resolved customer complaints and concerns promptly, fostering positive relationships and ensuring customer satisfaction.
- Supported colleagues during peak hours, fostering a collaborative work environment.
- Assisted in planning and execution of special events, contributing to restaurant's reputation.
Education
Maricopa Community Colleges, Mesa Community College
Mesa, AZ 01.2010 - 07.2026
GED -
Maricopa Community Colleges, Mesa Community College
Mesa, AZ 01.2007 - 01.2007
Skills
- Conflict resolution
- Active listening
- Time management
- Exemplary communication
- Effective collaboration and interaction
- Adaptability
- Positive environment facilitation
- Strong work ethic and dependable
- Multitasking capacity
Certification
- Peer & Recovery Support Specialist
- Trauma Informed Care
- Solution Focused Brief Intervention
- Motivational Interviewing
- Narcan/Opioid Overdose Response Training
- CPR
- Business Administration Certification
Timeline
Freedom Guide
New Freedom
05.2026 - Current
Server & Back of House/Kitchen Supervisor
Black Angus Steak House
11.2019 - 03.2025
Maricopa Community Colleges, Mesa Community College
01.2010 - 07.2026
GED -
Maricopa Community Colleges, Mesa Community College
01.2007 - 01.2007