Ashlee Rodriguez
Holyoke,MA
Summary
Compassionate CNA with extensive experience at Hampden Post Acute,
As a lead CNA and skilled in vital signs monitoring and patient care. Recognized for enhancing resident satisfaction through empathetic support and effective communication. Proven ability to train staff and implement infection control protocols, ensuring a safe and dignified environment for all residents.
Overview
8
8
years of professional experience
Work History
Cna
Hampden Post Acute/ Vantage
Wilbraham, MA
07.2023 - Current
- Delivered compassionate care to residents, prioritizing comfort and safety during daily activities.
- Facilitated personal hygiene tasks to uphold dignity and respect for each resident.
- Oversaw monitoring of vital signs and communicated condition changes to nursing staff without delay.
- Established and enforced infection control protocols to ensure a clean and safe environment for residents.
- Facilitated rehabilitation exercises to enhance mobility and promote independence among residents.
- Recorded patient care details in electronic health records, ensuring adherence to regulatory standards.
- Facilitated training sessions for new staff on procedures to enhance team efficiency and quality of care.
- Facilitated daily living activities for patients, enhancing independence and dignity.
- Monitored and recorded patient vitals, including temperature, blood pressure, and blood sugar levels.
- Facilitated patient hygiene practices by assisting with shaving, bathing, and teeth brushing.
- Elevated patient satisfaction through delivery of compassionate and attentive care.
- Ensured confidentiality of patient information in compliance with HIPAA guidelines while facilitating effective communication with team members regarding critical updates.
- Responded to call lights, ensuring patient comfort and safety through adjustments of bed rails and equipment.
- Employed proper body mechanics and assistance devices during patient transfers to ensure safety and minimize injury risk.
- Facilitated prompt responses to call lights, addressing patient needs efficiently.
- Facilitated patient feeding and monitored nutritional intake to support health objectives.
CNA
Vantage of South Hadley
South Hadley, MA
01.2019 - 06.2023
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for each resident.
- Monitored vital signs and reported changes in conditions to nursing staff promptly.
- Implemented infection control protocols to maintain a clean and safe environment for residents.
- Documented patient care accurately in electronic health records, ensuring compliance with standards.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents.
- Trained new staff on procedures, enhancing team efficiency and quality of care provided.
Tax Receptionist
Liberty Tax Service
Holyoke, MA
02.2018 - 03.2019
- Managed front desk operations, ensuring exceptional customer service and efficient scheduling.
- Coordinated appointments and meetings, optimizing calendar management for executives.
- Trained new staff on reception protocols, enhancing team performance and service delivery.
- Streamlined communication processes between departments, improving overall workflow efficiency.
Education
High School Diploma -
San Juan Puerto Rico
San Juan Puerto RicoSkills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Accomplishments
Recognized multi task leader also team player certifications
Languages
Spanish and English
Native or Bilingual
Timeline
Cna
Hampden Post Acute/ Vantage
07.2023 - Current
CNA
Vantage of South Hadley
01.2019 - 06.2023
Tax Receptionist
Liberty Tax Service
02.2018 - 03.2019
High School Diploma -
San Juan Puerto Rico