Ashlee Stringer
Covington,IN
Summary
Customer-oriented emerging store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
6
6
years of professional experience
Work History
Emerging Store Manager
Walgreens
Danville, IL
09.2023 - Current
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Clinic Coordinator Assistant
Collaborating For Kids
Greenwood , IN
05.2023 - 09.2023
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Created memos, letters and other documents, fostering internal and external communication.
- Checked accuracy of billing notes for clinic
- Delegated work to staff, setting priorities and goals.
Office Administrator
Caliber Collision
Indianapolis, IN
02.2022 - 05.2023
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Administered payroll and maintained proper documentation of employee personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
- knowledgeable in OPS TRAX to order parts, check on orders, and track orders
Department Supervisor
Lowe's
Franklin, IN
04.2021 - 02.2022
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Monitored sales performance through analysis of sales reports and comparison shopping.
Store Manager
CVS Pharmacy
Greenwood, IN
04.2019 - 04.2021
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Updated store pricing, signage and merchandising based on current promotions.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Oversaw inventory tracking, management and physical inventory counts.
- Coached and empowered employees by creating and sharing motivational vision plans.
Skills
- Effective multi-tasker
- Strong communication skills
- Highly responsible and reliable
- Customer service oriented
- Time management
- Accomplished team leader
- Leadership skills
- Merchandising
- Customer relations
Timeline
Emerging Store Manager
Walgreens
09.2023 - Current
Clinic Coordinator Assistant
Collaborating For Kids
05.2023 - 09.2023
Office Administrator
Caliber Collision
02.2022 - 05.2023
Department Supervisor
Lowe's
04.2021 - 02.2022
Store Manager
CVS Pharmacy
04.2019 - 04.2021