Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashlee Valentin

Bronx

Summary

Compassionate Case Manager with a proven track record at The Children's Circle, excelling in client assessment and resource coordination. Adept at maintaining meticulous records while managing strong client relationships. Recognized for effectively educating clients on program eligibility, ensuring access to vital support services. Committed to enhancing client outcomes through compassionate engagement.

Overview

4
4
years of professional experience

Work History

Case Manager

The Children's Circle
The Bronx
10.2024 - Current
  • Assisted clients in accessing community resources and support services.
  • Coordinated client intake processes and maintained accurate records.
  • Monitored client progress and updated case files regularly.
  • Educated clients about available programs and eligibility requirements.
  • Participated in team meetings to discuss case management strategies and updates.

Intern

The Addiction Center of Broome County
Binghamton
06.2024 - 08.2024
  • Maintained accurate records of client interactions and service referrals.
  • Supported group therapy sessions by facilitating discussions and providing feedback.
  • Participated in training sessions to enhance understanding of addiction issues.
  • Communicated effectively with clients, demonstrating empathy and active listening skills.
  • Drove clients to necessary appointments and events in company vehicle as necessary.

Assistant Store Manager

Family Dollar
Binghamton
03.2022 - 05.2024
  • Trained new staff on customer service and store policies.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Education

Bachelor of Science - Human Development

Binghamton University
Binghamton, NY
05-2024

Skills

  • Client assessment
  • Resource coordination
  • Record keeping
  • Case documentation
  • Program education
  • Client relationship management

References

References available upon request.

Timeline

Case Manager

The Children's Circle
10.2024 - Current

Intern

The Addiction Center of Broome County
06.2024 - 08.2024

Assistant Store Manager

Family Dollar
03.2022 - 05.2024

Bachelor of Science - Human Development

Binghamton University