Hi, I’m
Ashlee Vanhooser
Lexington,KY
Summary
Proven Shift Manager at Tekka Sushi and Grill, adept in decision-making and customer service, enhanced team performance through effective training and mentoring. Excelled in cash handling and fostering relationships, ensuring high standards of service and compliance. Achieved significant improvements in team efficiency and customer satisfaction.
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
10
years of professional experience
1
Certification
Work History
Tekka Sushi and Grill
Shift Manager
01.2015 - Current
Job overview
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Excelled in every store position and regularly backed up front-line staff.
Lexington Sporting
Bar Manager
02.2021 - 11.2024
Job overview
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Midway College Midway, KY
None from Nursing
Bluegrass Community And Technical CollegeLexington, KY
None from Business Management
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
- Staff motivation
- Opening and closing procedures
- Handling customer complaints
- Energetic and enthusiastic
- Relationship building
Certification
Manager certification
Food handlers
Timeline
Bar Manager
Lexington Sporting
02.2021 - 11.2024
Shift Manager
Tekka Sushi and Grill
01.2015 - Current
Midway College
None from Nursing
Bluegrass Community And Technical College
None from Business Management