Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Weidner

Spring Branch,TX

Summary

Results-driven Dispatch Office Manager with expertise in optimizing logistics and enhancing workflow. Proven ability to manage scheduling and deliver exceptional customer service.

Overview

17
17
years of professional experience

Work History

Dispatch Office Manager

K C Materials Inc
Spring Branch, TX
05.2019 - Current
  • Oversaw daily office operations, ensuring efficiency and adherence to company policies.
  • Managed scheduling and logistics for deliveries and service, optimizing time utilization.
  • Developed and implemented process improvements to enhance workflow efficiency.
  • Coordinated communication between drivers and customers, fostering collaboration and information sharing.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Transportation Coordinator

K Marketing Inc
Canyon, TX
11.2008 - 05.2012
  • Coordinated transportation schedules to optimize delivery efficiency and reduce costs.
  • Managed relationships with drivers and clients to ensure timely service and compliance.
  • Implemented tracking systems for shipment status, improving communication with stakeholders.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.

Education

No Degree - Nursing Leadership And Management

Texas State Junior College
Uvalde, TX
05-2004

High School Diploma -

Smithson Valley High School
Spring Branch, TX
05-2002

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Clear oral/written communication
  • Document management
  • Mail handling
  • Scheduling coordination
  • Vendor engagement
  • Reliability
  • Multitasking Abilities

Timeline

Dispatch Office Manager

K C Materials Inc
05.2019 - Current

Transportation Coordinator

K Marketing Inc
11.2008 - 05.2012

No Degree - Nursing Leadership And Management

Texas State Junior College

High School Diploma -

Smithson Valley High School

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Ashlee Weidner