Ashlee Youtsey

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Medical billing and processing
• Assisted in patient care and physiotherapy
• Facilitated customer service by promptly scheduling patients and referrals for further treatment

• Greeted patients and initiated triage processes for clients to streamline patient flow.
• Managed office bookkeeping with insurance billing and patient payments.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Communicated verification and authorization status updates with insurance department to facilitate decision-making for patient admissions and insurance coverage.

• Interacting with guests by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying the guest with whatever they need in a timely matter
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Handling multiple tables and tasks in an efficient manner.

*Trained in all food and beverage outlets at the Westin Kierland which includes: Brittlebush Bar and Grill, Coffee Flats, Nellie Cashmans, Waltz and Weizer, The Rim Lounge, and J. Swillings pool bar and lounge including the banquets hall and also the kids club*

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.
• Resolved customer complaints promptly and professionally to maintain positive reputation

• Responsible for keeping the law office running smoothly and overseeing administrative support
• Duties and responsibilities would widely range from assisting in bookkeeping, paralegal objectives, and order supplies for the offices
• Daily duties include greeting clients and scheduling appointments for the lawyers and faxing and copying paperwork.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.