Ashleey Nandkumar
Cleveland
Summary
Dynamic hospitality professional with extensive experience at Marriott, excelling in customer service and event planning. Proven ability to lead teams and enhance guest experiences through effective communication and meticulous attention to detail. Skilled in cash handling and proficient with POS systems, ensuring smooth operations and satisfied clientele.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Great Room
Cleveland
08.2024 - 06.2025
- Greeter
- Front of House
- Seating
- Work hand in hand with servers
- Book reservations
- Light cleaning
- Lobby touch ups for appearance
Banquet Server
Marriott
Cleveland
10.2023 - 06.2025
- Greet guests
- Work with groups
- Customer service
- Serve drinks and food
- Clean
- Plan and prepare events
- Glass polishing
- Serving guests in banquet events
Hostess
Goma
Cleveland
11.2023 - 03.2024
- Communication with servers and managers
- Answer phone calls
- Coordinated seating arrangements and reservations
- Clean
- Front of House
Supervisor
Insomnia Cookies
Cleveland
06.2023 - 10.2023
- Supervisor
- Cash Handling
- Cashier
- Online Orders
- Baking
- Customer service
- Stocking
- Closer
Barista
Rebol
Cleveland
05.2023 - 09.2023
- Barista
- Prepping
- Customer Service
- Expo
- Curbside
- Cashier
- Stocking
- Cleaning
Housekeeper
Marriott Key Towers
Cleveland
09.2022 - 05.2023
- Cleaning
- Room Service
- Lobby Attendant
- Thoroughness and attention to detail
- On call for guest needs
Assistant Manager
Cathy's Ice Cream Sandwiches
Cleveland
12.2021 - 08.2022
- Managed crew members
- Established employee meetings
- Cash handling
- Inventory
- Cashier
- Clean/Stock
- Open and Close
Hostess
Marble Room Steaks & Raw Bar
Cleveland
07.2021 - 12.2021
- Answered telephone calls
- Coordinated seating and organized reservations
- Greeted customers
- Accommodated and managed private parties
- Emails
- Assisted servers
- Tour guide
Merchandise Associate
The TJX Companies, Inc.
Brooklyn
11.2020 - 04.2021
- Cashier
- Floor stock
- Greeter
- Cleaning
- Closer
Crew Member
Raising Canes
Brooklyn
08.2020 - 10.2020
- Crew member, drive-thru, cashier
- Worked in a fast paced environment
- Operated the cash register
- Received and routed phone orders
- Prepared food and drinks
- Relayed food and drink orders
Supervisor
Menchie's Frozen Yogurt
Cleveland
06.2020 - 09.2020
- Key carrier
- Shift leader
- Reported to general manager
- Regularly supervised a crew of 2 employees
- Opened and closed store
- Counted nightly cash and register total
Education
BBA - Business
Cleveland State University
Cleveland, OH12-2026
Associate's degree - Business
Cuyahoga Community College
Cleveland, OH05.2021
Skills
- Microsoft Outlook
- Shift Management
- Communication skills
- Basic math
- Computer skills
- Mentoring
- Complaint handling
- Host/hostess experience
- Time Management
- Customer service
- Team collaboration
- Administrative experience
- Analysis skills
- Barista experience
- Restaurant Experience
- Food Preparation
- Cashiering
- Supervising Experience
- Retail Sales
- Shipping & receiving
- Coffee experience
- Leadership
- Food Safety
- Organizational skills
- Typing
- Cleaning Experience
- Merchandising
- Micros POS
- Cash register
- Commercial Cleaning
- Load & unload
- POS
- Cash handling
- Makeup application
- Microsoft Word
- Phone etiquette
- Food Handling
- Hospitality
- Banquet Experience
- Food Service
Certification
Food Handler Certification
Additional Information
4 Years of NJROTC, Cleveland Metroparks Zoo Keeper For a Day 2x, Cleveland Clinic Nursing Scholars Internship, Election Day Poll Worker 2x, Excel and Power point Certification in progress, Varsity Golf, Parker Hannifan Scholarship awarded, Say Yes/College Now Scholarship program, Community service worker (food banks, cleaning), CPR certified
Personal Information
Authorized To Work: US
Timeline
Hostess
Great Room
08.2024 - 06.2025
Hostess
Goma
11.2023 - 03.2024
Banquet Server
Marriott
10.2023 - 06.2025
Supervisor
Insomnia Cookies
06.2023 - 10.2023
Barista
Rebol
05.2023 - 09.2023
Housekeeper
Marriott Key Towers
09.2022 - 05.2023
Assistant Manager
Cathy's Ice Cream Sandwiches
12.2021 - 08.2022
Hostess
Marble Room Steaks & Raw Bar
07.2021 - 12.2021
Merchandise Associate
The TJX Companies, Inc.
11.2020 - 04.2021
Crew Member
Raising Canes
08.2020 - 10.2020
Supervisor
Menchie's Frozen Yogurt
06.2020 - 09.2020
BBA - Business
Cleveland State University
Associate's degree - Business
Cuyahoga Community College
Similar Profiles
Hara KaurHara Kaur
Events Executive at The Great RoomEvents Executive at The Great Room
Derek ObigweDerek Obigwe
Trainee at The Great RoomTrainee at The Great Room
Ashley AlarconAshley Alarcon
Line Cook at The Great RoomLine Cook at The Great Room
Selena JaimeSelena Jaime
Law Librarian (Librarian II) at Texas Department of Criminal Justice- Polunsky UnitLaw Librarian (Librarian II) at Texas Department of Criminal Justice- Polunsky Unit
Larenzzo MarksLarenzzo Marks
Team Member at Rally's CheckersTeam Member at Rally's Checkers