As an outgoing and personable Market Research Interviewer with years of experience working directly with members of the public to gather consumer data and product feedback within the Research and Marketing Industry. Also passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hi, I’m
Ashlei Warner
Jackson,M
Summary
Overview
6
years of professional experience
Work History
AST FinancialBrooklyn, NY
Customer Service Representative
10.2022 - Current
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered a constant flow of customer calls with minimal wait times.
- Managed over 50 customer calls per day.
JWL MarketingAbsecon, NJ
Market Research Interviewer
09.2020 - 01.2023
Job overview
- Conducted phone interviews on political, social, and consumer topics.
- Managed over 50 calls daily
- Increased sakes by 10%
- Recorded customer survey answers verbatim to achieve 100% accurate reporting
Redeemer Church PCAJackson, MS
Childcare Worker
09.2016 - 03.2020
Job overview
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Employed positive guidance strategies to encourage children and improve behavior.
- Assisted children in the development of social, communication, and problem-solving skills.
- Established and maintained safe, supportive, and welcoming environments for children of all backgrounds.
Karen EdwardsJackson, MS
Private Nanny
05.2017 - 08.2017
Job overview
- Planned recreational activities to enhance physical development and explore stimulating exercises.
- Cooked nutritious meals promoting a healthy diet and nutrition.
- Documented and communicated daily reports outlining each child's daily activities.
Education
Delta Technical CollegeRidgeland, MS
Cosmetology from Cosmetology
10.2022
University Overview
- 4.0 GPA
- Honor Roll
- Ranked in Top 10% of class
Abeka Academy Homeschool ProgramPensacola Beach, FL
High School Diploma
05.2020
University Overview
- 4.0 GPA
- Extracurricular Activities: Mississippi Girl's Choir
Skills
- Market research and analysis
- Computer skills
- Critical thinking
- Data collection
- Retail Sales Customer Service
- Communication skills
Timeline
Customer Service Representative
AST Financial
10.2022 - Current
Market Research Interviewer
JWL Marketing
09.2020 - 01.2023
Private Nanny
Karen Edwards
05.2017 - 08.2017
Childcare Worker
Redeemer Church PCA
09.2016 - 03.2020
Delta Technical College
Cosmetology from Cosmetology
Abeka Academy Homeschool Program
High School Diploma