Ashleigh Beeman
Conroe
Summary
Hardworking and dependable professional who takes pride in being on time, staying organized, and giving 100% to every task. I’m committed to learning, growing, and contributing to a company that values dedication and teamwork. I bring a positive attitude, strong work habits, and a genuine desire to build long-term success within the workplace.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Customer Service Manager
Time To Spare Entertainment
Conroe
01.2025 - Current
- Managed employees in all departments.
- Trained new staff on customer service protocols and systems.
- Resolved customer complaints efficiently and professionally.
- Provided training to new staff on finance-related procedures and software tools.
- Monitored cash flow to ensure sufficient liquidity.
- Developed training materials for ongoing staff development initiatives.
- Implemented process improvements to enhance customer satisfaction.
- Collaborated with management to align service goals with company standards.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Production Worker
Packless Industries
Waco
09.2022 - 01.2025
- Operated machinery to assemble products efficiently and accurately.
- Inspected materials and products for quality control and adherence to standards.
- Collaborated with team members to maintain smooth production flow.
- Followed safety protocols while operating machines and equipment.
- Inspected product quality prior to packaging and shipment.
- Identified defective parts or components and removed them from production line.
- Monitored production line operations to ensure efficiency and accuracy.
- Analyzed work orders to determine materials needed for each production batch.
- Tracked production data such as number of items produced per hour, day, week.
Customer Service Cashier
H-E-B
Gatesville
06.2021 - 09.2022
- Processed customer transactions accurately at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Maintained a clean and organized checkout area for efficiency.
- Maintained organized cash drawers and ensured proper cash handling procedures.
- Educated customers on promotions and loyalty programs effectively.
- Stocked merchandise on shelves to ensure product availability.
- Balanced cash drawer at the end of each shift for accuracy.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
Education
Gatesville Highschool
Gatesville, TXSkills
- Customer relationship management
- Employee training
- Process improvement
- Cash flow management
- Complaint resolution
- Staff development
- Team collaboration
- Data analysis
- Quality control
- Communication skills
- Time management
- Conflict resolution
- Decision making
- Customer engagement
- Focused on customer satisfaction
- Project management
- Policy enforcement
- Adherence to high customer service standards
- Call center operations
- Employee scheduling
- Microsoft outlook, word, and Excel
References
References available upon request.
Timeline
Customer Service Manager
Time To Spare Entertainment
01.2025 - Current
Production Worker
Packless Industries
09.2022 - 01.2025
Customer Service Cashier
H-E-B
06.2021 - 09.2022
Gatesville Highschool