Ashleigh Binder
Manalapan,NJ
Summary
Highly efficient administrative professional offering several years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement. Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
15
15
years of professional experience
Work History
Administrative Support Specialist
CDC Foundation
Albany, NY
02.2022 - 08.2026
- Managed incoming inquiries from customers via telephone or email while providing prompt resolution.
- Provided administrative support to multiple departments within the New York State Department of Health, ensuring timely and accurate completion of projects.
- Ensured accuracy of data entered into computer systems by verifying information prior to submission.
- Facilitated communication between departments by acting as a liaison between team members.
Transcriptionist
Bestway Typing Unlimited
Manalapan, NJ
01.2018 - Current
- Applied active listening techniques when transcribing audio recordings in order to capture full context.
- Utilized excellent organizational skills to manage large volumes of incoming audio files for transcribing.
- Accurately transcribed audio recordings into written documents while meeting deadlines.
- Demonstrated strong attention to detail in order to accurately capture the nuances of conversations during transcription process.
Content Creator
Sports As Told By A Girl
01.2012 - 12.2024
- Crafted high-quality content to engage target audiences and boost brand loyalty.
- Created high-quality content for multiple channels including blog posts, newsletters, social media posts, press releases, video scripts and more.
- Created, managed and delivered digital content using multiple techniques for websites and social media platforms.
- Engaged audiences through engaging conversations on social media platforms.
- Edited and proofread written pieces to ensure accuracy in grammar, spelling and punctuation.
- Crafted social media copy to match brand tone and voice.
- Implemented effective social media strategies to increase engagement and brand awareness.
- Contributed remotely to maintain communication and project efficiency.
Education
Master of Science (M.S.) - Communication and Information Science
Rutgers University
New Brunswick, NJ, US05-2017
Bachelor of Arts (B.A.) - Psychology
Rutgers University
New Brunswick, NJ, US10-2012
Skills
- Audio transcription
- Data verification
- Problem solving
- Strategic planning
- Document management
- Project management
- Customer relations
- Confidential document control
- Search engine optimization
- Digital marketing
Timeline
Administrative Support Specialist
CDC Foundation
02.2022 - 08.2026
Transcriptionist
Bestway Typing Unlimited
01.2018 - Current
Content Creator
Sports As Told By A Girl
01.2012 - 12.2024
Master of Science (M.S.) - Communication and Information Science
Rutgers University
Bachelor of Arts (B.A.) - Psychology
Rutgers University