Ashleigh Fisher
Dedicated and hardworking professional with extensive experience in customer service, healthcare administration, and childcare. Previous experience as a hospital floor secretary, providing administrative support in a fast-paced medical environment. Strong leadership abilities as an assistant manager in a restaurant setting. Highly organized, efficient, and proficient in Microsoft Word and medical terminology. Passionate about working in the healthcare field and giving back to the community while providing compassionate support to others. I currently work as a Phlebotomist/Lab Assistant at Boice Willis Medical Park. Successfully verifying patient identity, collecting blood samples and following laboratory procedures. I posses strong attention to detail and excellent organizational skills. I am a seasoned individual with experience in hospitals and clinics and I would love to apply my current skills and knowledge to this new role to further grow in my career.
Work History
Customer Service Representative
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Investigated and resolved customer inquiries and complaints quickly.
Phlebotomist/Lab Assistant
1 Year 3 Months- Successfully drew blood from patients of all ages and skill levels in a timely manner.
- Performed venipuncture procedures with accuracy and precision.
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
- Calmly handled difficult or challenging situations that arose while performing phlebotomy duties.
- Maintained excellent communication skills to provide comfort for patients during the collection process.
- Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials.
Education
Certificate of Technical Studies - Phlebotomy
High School Diploma
Associate of Science - Surgical Technician
Skills
Accomplishments
I recently received the Boice Willis WOW award for excellent patient care and leadership skills.
Certification
Nash Community College
Rocky Mount, NC