Yield and Inventory Manager at Charter Communications with expertise in driving revenue growth and leading cross-functional teams. Achieved 18% increase in MLB revenue through strategic initiatives and generated $287K in additional revenue with innovative solutions. Focused on enhancing client engagement and operational efficiency.
Overview
18
18
years of professional experience
Work History
Yield and Inventory Manager
CHARTER COMMUNICATIONS/SPECTRUM REACH
St. Petersburg, FL
01.2023 - Current
Manage regional pricing, and inventory of ad sales to support sales teams with a focus on strategic revenue growth.
Engage with sales leaders and yield/inventory teams to define regional rates for individual networks and high-profile opportunities.
Standardize budgeting and forecasting processes by identifying and reporting emerging risks and opportunities.
Deliver analytical support to sales teams for informed decision-making.
Presents complex concepts and recommendations to executive level leadership pertaining to revenue growth.
Evaluates consumer research and syndicated data sources such as Nielsen & Comscore.
Steers multiple political advertisements related to compliance while following pertinent guidelines.
Manages $100 million in annual revenue market for a Fortune 500 corporation.
Accelerated growth of MLB revenue by 18% and NHL revenue by 15% in first year.
Developed multiscreen packages with capacity to generate additional $287K in revenue by adding streaming component to all linear sports and entertainment high-profile programming opportunities.
Project Manager, Managed Wi-Fi
CHARTER COMMUNICATIONS/SPECTRUM
St. Petersburg, FL
01.2020 - 01.2023
Steered full life cycle management of Wi-Fi installation projects (budget ranging up to $1 million) while completing deliverables within established deadlines.
Reviewed project progress, identified key risks, and implemented effective plans to meet predefined objectives.
Expedited project completion by managing project details and data collection as well as serving as primary point of contact between customers and business partners.
Supported process engineering team with development of process changes and documentation.
Assisted in developing a highly skilled workforce by providing training to Wi-Fi Project Managers for the Florida region.
Received positive feedback and recognized by executive leadership for delivering outstanding results, demonstrating commitment to work ethics, and upholding professional image of organization.
Contributed to process engineering efforts, including revising call scripts, conducting beta testing during changing processes, and collaborating with sales team to analyze process/workflow deficiencies.
Fostered productive relationships with business partners and customers by resolving individual concerns, such as addressing project activation issues within two days.
Oversaw 33% of Florida region and highest volume of projects with best-in-class SLAs: Florida region completes 40% of Managed Wi-Fi Projects for entire footprint and $50 million in capital budget.
Regional Executive Assistant
CHARTER COMMUNICATIONS/SPECTRUM
St. Petersburg, FL
01.2019 - 01.2020
Facilitated Regional VP of Florida Field Operations and Regional Leadership team with administrative and operational functions.
Executed corporate events by managing event space, meals, IT requirements, and travel accommodations.
Formulated and submitted reporting reference guide utilized by Florida Field Operations for business analytics.
Reviewed escalated customer action forms assigned to RVP and deployed corrective action plans to meet Service Level Agreement (SLA) dates.
Enabled data-driven decision-making and translated complex information into layman’s terms by developing impactful reporting reference guide for teams.
Executive Administrative Assistant
ENGINEERING SYSTEMS, INC.
St. Petersburg, FL
01.2018 - 01.2019
Supported seamless execution of office expansion project, coordinating with key vendors, procuring lab supplies and equipment, overseeing interior design, and setting up utilities.
Maintained documentation while adhering to confidentiality guidelines.
Managed entire scope of AP/AR, invoicing, billing inquiries, and supply orders.
Scheduled inspections, lift equipment, depositions, and trial testimony while meeting stringent project deadlines.
Reviewed and edited engineering reports.
Achieved substantial cost savings and finalized new office location opening project within predefined constraints by conducting visits to vendors, sourcing cost-efficient equipment, and engaging with property management teams.
Reduced AR by $600K by conducting aging analysis and following up with people to recover payments.
Facilitated litigation projects by preparing discovery responses deposition summaries and correspondence in collaboration with one in-house counsel and multiple external consultants ($1 million of BoB).
Legal Assistant
ZUCKERMAN SPAEDER LLP
Tampa, FL
01.2007 - 01.2018
Provided legal assistance to two partners in a litigation firm specializing in Civil Litigation, Health Care Fraud, and White- Collar Criminal Defense.
Maintained partners’ personal and professional calendars while ensuring high accuracy and transparency of information.
Coordinated trial and deposition preparation by delivering required support.
Managed partners CLE credits, bar applications, and professional association memberships.
Administered e-filing of pleadings in both State and Federal courts.
Reviewed, edited, and drafted legal pleadings and correspondence.
Commended by senior management for contributing to high-profile cases/projects, including representing well-care CEOs with $1 million in monthly billing and coordinating innocence project.
Streamlined and executed diverse administrative tasks, such as handling travel arrangements, submitting expense statements, processing invoices, and delivering presentations.
Education
Bachelor of Arts - Professional and Technical Writing
Senior Manager of Yield & Inventory at Spectrum Reach-Charter CommunicationsSenior Manager of Yield & Inventory at Spectrum Reach-Charter Communications
Senior Regulatory and Policy Manager (AFS-200) at Federal Aviation Administration, FAASenior Regulatory and Policy Manager (AFS-200) at Federal Aviation Administration, FAA