Ashleigh Harthcock
Delivery Driver
Oxford,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A hardworking individual enthusiastic about learning this field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Spark Driver
Spark (Walmart)
Oxford, MS
05.2022 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- 4.9 rating based on customer satisfaction.
Uber Partner
Uber
Oxford, MS
09.2021 - Current
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Completed over 15 rides during shift minimum shift 3 hours.
- Adhered to all safety regulations and traffic laws while driving.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Maintain Platinum status with 5 star rating, 95% acceptance rate with %1 cancellation with 200 trips accepted.
Platinum Shopper
Instacart
Oxford, MS
09.2021 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
- 5 star rating based on customer satisfaction
Dasher
Door Dash
Oxford, MS
08.2021 - Current
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Developed and maintained professional relations between customer, store personnel, and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- 4.98 Rating based on customer ratings with 92% acceptance rate and 98% completion rate.
Cookout Manager
Cookout
Oxford, MS
05.2018 - 01.2020
- Promoted from within.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget of 10% labor and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Served over 100+ customers everyday both drive-thru and sit-in.
Catering Supervisor
Aramark
Oxford, MS
08.2016 - 03.2017
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Maintained close working relationships with food and beverage director, head chef and banquet manager.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Supervised food presentation and plating to enhance visual appeal.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food preparation, production, and plating for quality control.
- Increased sales by 20% with superior results of functions and satisfied customers.
Release of Information Specialist
BACTES Imaging Solutions LLC
Mesa, AZ
10.2015 - 07.2016
- Reproduced protected health information by using data extraction and file management techniques.
- Navigated within patient records to locate requested documentation, successfully completing over 25+ requests per day.
- Followed exact procedures for handling transfers and other releases of medical records.
- Input data into computer programs and filing systems.
- Verified accuracy of patient information in medical records.
- Scanned and uploaded medical records into electronic medical records system.
Fundraiser
RuffaloCODY LLC
University, MS
08.2013 - 03.2014
- Developed strategies to encourage new or increased contributions
- Informed potential contributors of purpose and benefits of fundraising program to collect pledges and funds
- Read from scripts to describe importance of donations to potential donors, persuading 95% of customers to donate.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
Education
Bachelor of Arts - Biology
University of Mississippi University
University, MS 08.2010 - 05.2014
Skills
Order picking and processing
Certificate
Certificate of completion for Clinical Terminology for International and U.S. Students
https://coursera.org/verify/YTJNCDZX8VTN
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Spark Driver
Spark (Walmart)
05.2022 - Current
Uber Partner
Uber
09.2021 - Current
Platinum Shopper
Instacart
09.2021 - Current
Dasher
Door Dash
08.2021 - Current
Cookout Manager
Cookout
05.2018 - 01.2020
Catering Supervisor
Aramark
08.2016 - 03.2017
Release of Information Specialist
BACTES Imaging Solutions LLC
10.2015 - 07.2016
Fundraiser
RuffaloCODY LLC
08.2013 - 03.2014
Bachelor of Arts - Biology
University of Mississippi University
08.2010 - 05.2014