Ashleigh Harthcock
Delivery Driver
Oxford,MS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. A hardworking individual enthusiastic about learning this field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Spark Driver
Spark (Walmart)
Oxford, MS
05.2022 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- 4.9 rating based on customer satisfaction.
Uber Partner
Uber
Oxford, MS
09.2021 - Current
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Completed over 15 rides during shift minimum shift 3 hours.
- Adhered to all safety regulations and traffic laws while driving.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Maintain Platinum status with 5 star rating, 95% acceptance rate with %1 cancellation with 200 trips accepted.
Platinum Shopper
Instacart
Oxford, MS
09.2021 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
- 5 star rating based on customer satisfaction
Dasher
Door Dash
Oxford, MS
08.2021 - Current
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Developed and maintained professional relations between customer, store personnel, and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- 4.98 Rating based on customer ratings with 92% acceptance rate and 98% completion rate.
Cookout Manager
Cookout
Oxford, MS
05.2018 - 01.2020
- Promoted from within.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget of 10% labor and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Served over 100+ customers everyday both drive-thru and sit-in.
Catering Supervisor
Aramark
Oxford, MS
08.2016 - 03.2017
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Maintained close working relationships with food and beverage director, head chef and banquet manager.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Supervised food presentation and plating to enhance visual appeal.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food preparation, production, and plating for quality control.
- Increased sales by 20% with superior results of functions and satisfied customers.
Release of Information Specialist
BACTES Imaging Solutions LLC
Mesa, AZ
10.2015 - 07.2016
- Reproduced protected health information by using data extraction and file management techniques.
- Navigated within patient records to locate requested documentation, successfully completing over 25+ requests per day.
- Followed exact procedures for handling transfers and other releases of medical records.
- Input data into computer programs and filing systems.
- Verified accuracy of patient information in medical records.
- Scanned and uploaded medical records into electronic medical records system.
Fundraiser
RuffaloCODY LLC
University, MS
08.2013 - 03.2014
- Developed strategies to encourage new or increased contributions
- Informed potential contributors of purpose and benefits of fundraising program to collect pledges and funds
- Read from scripts to describe importance of donations to potential donors, persuading 95% of customers to donate.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
Education
Bachelor of Arts - Biology
University of Mississippi University
University, MS 08.2010 - 05.2014
Skills
Order picking and processing
Word processing
50 WPM typing speed
Medical terminology
Motor vehicle operation
Multitasking skills
Analytical and Critical Thinking
Attention to Detail
Written Communication
Certificate
Certificate of completion for Clinical Terminology for International and U.S. Students
https://coursera.org/verify/YTJNCDZX8VTN
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Spark Driver
Spark (Walmart)
05.2022 - Current
Uber Partner
Uber
09.2021 - Current
Platinum Shopper
Instacart
09.2021 - Current
Dasher
Door Dash
08.2021 - Current
Cookout Manager
Cookout
05.2018 - 01.2020
Catering Supervisor
Aramark
08.2016 - 03.2017
Release of Information Specialist
BACTES Imaging Solutions LLC
10.2015 - 07.2016
Fundraiser
RuffaloCODY LLC
08.2013 - 03.2014
Bachelor of Arts - Biology
University of Mississippi University
08.2010 - 05.2014