Summary
Overview
Work History
Education
Volunteer Service
Timeline
Generic

Ashleigh Nicole Jack

Summary

Result-driven person excelling in heavy work load office enviornments. Strong client relations skills and ability to resolve confilicts and issuces with tact and diplomacy. Focused on providing professional service and support to every office visitor. Dilligent about organization, planning, client satisfaction, and effective and efficient communication. Positive nature with excellent interpersonal skills.

Overview

10
10
years of professional experience

Work History

Administrative Processing

American Legal Records
Broomall , PA
12.2023 - Current
  • Drafting workers compensation/civil subpoenas
  • Ensuring local rules are followed regarding service of subpoenas, authorizations, and notices.
  • Drafting authorizations for signature.
  • Filing documents with courts.
  • Researching local rules of civil procedure for new jurisdictions.
  • Submitting/Accepting client orders made via email or online.
  • Corresponding with clients/court personnel.

Hostess

Pearl & Mary Oyster Bar
Philadelphia, PA
05.2023 - 11.2023
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Tracked seated guests and available seating using Resy.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Food Preparation/Server

Philly Bagels
Philadelphia, PA
12.2022 - 05.2023
  • Worked in fast-paced, ever-changing environment.
  • Re-stocked, organized and arranged service and food stations.
  • Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

Administrative Assistant

Pareto Health
Philadelphia, PA
04.2022 - 05.2023
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Coordinated appointments, meetings and conferences
  • Inventoried and ordered supplies for office.
  • Stocked and restocked all materials in the office
  • Shipping and receiving deliveries
  • Coordinated and interacted frequently with building staff on various matters

Counselor/Advocate

Delaware County Victim Assistance Center
Media, PA
08.2021 - 04.2022
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Attended court hearings/trials, police interviews, and hospital calls with victims to provide emotional support.
  • Assisted victims with filling out and submitting protective orders.
  • Co-facilitated a homicide support group addressing the effects of loss
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.

Escrow Assistant

Equity Title of Nevada
Las Vegas, NV
10.2020 - 06.2021
  • Facilitated clear and effective communication between brokers, sellers, borrowers, and lenders.
  • Ordered demands, HOA statements, evidence of insurance and other required documents.
  • Reviewed and interpreted buyer, seller and lender instructions to assess escrow requirements.
  • Trained in the Qualia system.
  • Managed master calendar of signings and organized related paperwork.
  • Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.

Spa Reservation Agent and Receptionist

Palms Casino & Resort
Las Vegas, NV
06.2019 - 05.2020
  • Managed a highly transactional appointment schedule
  • Greeted incoming customers with a professional approach and provided friendly, knowledgeable assistance
  • Executed cash handling procedures and cash register balance daily
  • Reviewed guest information and payment options, checking for accuracy and completeness.
  • Relayed information on availability, pricing and discounts to customers.
  • Took reservations from patrons by phone, online booking system, and in person.

Student Caller

Saint John's University
Queens, NY
09.2014 - 05.2017
  • Called Alumni to ask for donations for the University

Education

Master of Legal Studies

University of Arizona
Tucson, AZ
05.2019

Bachelor of Science - Legal Studies

Saint John's University
Queens, NY
05.2017

Volunteer Service

Rape Crisis Center:

  • 24/7 Hotline

Haydee Docasar M.D.: Volunteer May 2020-October 2020

  • Developed and implemented strategic social media marketing plan.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Handled incoming and outgoing correspondence, including mail, e-mail, and faxes.
  • Trained in Vivace treatment

Hope for Prisoners, Las Vegas Nevada: Active Volunteer June 2020- September 2020

  • Helped facilitate program workshops
  • Helped create the Revival Club logo, and donation program
  • Various forms of Data Entry

Saint John's University, Queens, NY: Active Student Volunteer 2013-2016

  • Midnight Run: Distributed food, clothes, and books to those in need in New York City
  • University Service Day: Visited preschool for low-income children, and visited Chapin Nursing Home
  • Volunteer for Jumpstart: Visted a local pre-schoolUniveristy Service Day: Visited Preschool for low-income children, and visted Chapin Nursing Home
  • Volunteer for Jumpstart: Visited Local preschool

Timeline

Administrative Processing

American Legal Records
12.2023 - Current

Hostess

Pearl & Mary Oyster Bar
05.2023 - 11.2023

Food Preparation/Server

Philly Bagels
12.2022 - 05.2023

Administrative Assistant

Pareto Health
04.2022 - 05.2023

Counselor/Advocate

Delaware County Victim Assistance Center
08.2021 - 04.2022

Escrow Assistant

Equity Title of Nevada
10.2020 - 06.2021

Spa Reservation Agent and Receptionist

Palms Casino & Resort
06.2019 - 05.2020

Student Caller

Saint John's University
09.2014 - 05.2017

Master of Legal Studies

University of Arizona

Bachelor of Science - Legal Studies

Saint John's University
Ashleigh Nicole Jack