Ashleigh Jorge
Central Falls,RI
Summary
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Experienced Business development manager offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
7
7
years of professional experience
Work History
Esthetician
The Tox
03.2023 - Current
- Managed inventory effectively, ensuring adequate supplies were always available for seamless service delivery.
- Increased repeat customer rates through exceptional customer service and attention to detail during service.
- Built strong relationships with clients through effective communication and trust-building measures during sessions.
- Fostered friendly, warm, and exceptional customer experience.
- Handled busy schedules and stayed on top of key deadlines.
Esthetician
Glam Beauty BAr
10.2020 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Use expertise along with protocols and modalities to craft customized facials.
- Streamlined appointment scheduling by implementing an efficient booking system, reducing wait times and increasing client satisfaction.
BDC Service Manager
Audi Westwood
03.2020 - 04.2021
- Resolved customer complaints in professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
Business Development Representative
Regal Nissan
02.2017 - 01.2020
- Coordinated with internal teams such as sales and finance, to ensure sales traffic, deal closure processes while prioritizing customer satisfaction throughout all stages of engagement.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Expanded business through effective network development, identifying new, and prospective clients.
- Monitoring CRM, incoming calls to handle current and prospective leads.
Education
No Degree - Master Aesthetician
The Elizabeth Grady School of Esthetics & Massage Therapy
Medford, MA03.2022
Skills
- Relationship building and management
- Cold-calling
- Retail Sales
- Account Management
- Performance Tracking
- Lead Development
Timeline
Esthetician
The Tox
03.2023 - Current
Esthetician
Glam Beauty BAr
10.2020 - Current
BDC Service Manager
Audi Westwood
03.2020 - 04.2021
Business Development Representative
Regal Nissan
02.2017 - 01.2020
No Degree - Master Aesthetician
The Elizabeth Grady School of Esthetics & Massage Therapy
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