Ashleigh Kielman
Columbus,MI
Summary
Skilled dental assistant with front desk experience as well. Team-player and always up to a new/difficult task. Quick learner and successful in building relationships with coworkers and patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Bright Pointe Advanced Cosmetic & Family Dentistry
Marysville, MI
09.2023 - Current
- Maintained cleanliness, organization, and readiness of dental tools, equipment, and treatment rooms
- Assisted with chair-side duties across general dentistry, endodontics, and oral surgery
- Supported dental staff by preparing and providing necessary instruments and supplies during procedures
- Performed dental radiography, ensuring adherence to safety and quality standards
- Implemented infection control protocols in compliance with OSHA regulations
- Managed patient scheduling and appointment coordination to improve clinic efficiency
- Assisted patients with completing medical documentation accurately
- Provided patient support by identifying needs and directing them to appropriate services
- Handled insurance claim preparation and communicated benefits, pricing, and coverage details
- Ensured accurate documentation and effectively communicated dental terminology and insurance information
Dental Assistant/Receptionist
Motor City Dental Partners
Multiple
06.2020 - 09.2023
- Maintained clean, organized treatment rooms and ensured readiness of dental tools and equipment
- Performed chair-side assisting for general dentistry, endodontics, and oral surgery procedures
- Prepared and provided instruments and materials to support dental staff during procedures
- Took and processed dental X-rays in compliance with safety and quality standards
- Followed OSHA-compliant infection control protocols to maintain a safe clinical environment
- Coordinated patient scheduling and appointment flow to improve efficiency
- Assisted patients with completing medical forms accurately and efficiently
- Supported patient and visitor interactions by identifying needs and directing appropriately
- Processed insurance claims and explained coverage, benefits, and procedure costs to patients
- Maintained accurate documentation and communicated dental and insurance information clearly
Education
St Clair County Community College
Port Huron, MIHigh School Diploma -
Armada High School
05.2017
Skills
- Improved scheduling processes to increase efficiency and reduce patient wait times
- Fostered a professional, collaborative work environment and strengthened team communication
- Coordinated cross-training to enhance team knowledge and versatility
- Maintained accurate electronic health records to ensure compliance and effective staff communication
- Captured high-quality dental radiographs to support treatment planning
- Managed inventory and organized dental materials to maintain smooth workflow
- Assisted with patient care and instrument handling to support safety and efficiency
- Handled scheduling, correspondence, and record-keeping to improve office productivity
- Applied critical thinking to solve complex operational and clinical issues
- Streamlined insurance claims and billing processes to improve accuracy and turnaround time
- Promoted teamwork and collaboration to achieve shared goals
- Built strong relationships with patients and colleagues through effective communication
Certification
- Dental Radiography
Timeline
Dental Assistant
Bright Pointe Advanced Cosmetic & Family Dentistry
09.2023 - Current
Dental Assistant/Receptionist
Motor City Dental Partners
06.2020 - 09.2023
St Clair County Community College
High School Diploma -
Armada High School