Ashleigh Lacy
Albany,NY
Summary
An eager, motivated, passionate, newly graduated student looking to apply my extensive skills in human interaction and criminal justice within the Federal Bureau. Constantly seeking ways to improve myself and others around me while seeking out new opportunities. I am willing to take charge of the initiative with minimal guidance and complete all assignments ahead of schedule while exceeding expectations. Able to perceive the larger picture while recommending and helping the community around me.
Overview
4
4
years of professional experience
Work History
Crime Victim Specialist
NYS Office of Victim Services
Albany, NY
05.2024 - Current
- Conducted comprehensive investigations for approximately 150 claims, assessing eligibility for compensation and ensuring adherence to program guidelines and state regulations
- Reviewed and analyzed victim statements, medical records, police reports, receipts and other relevant documentation to determine the validity and extent of claims, providing clear and accurate awards for compensation
- Collaborated with law enforcement, medical professionals, and legal experts to gather information and evidence, and facilitating a timely and fair resolution of claims while maintaining a high level of empathy and support for victims
Rape Crisis Hotline Volunteer
Crime Victim and Sexual Violence Center
Albany, NY
01.2024 - 05.2024
- Attended court proceedings and hospital visits as an advocate for victims of sexual assault.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Managed 24-hour helpline providing emergency assistance to callers in need.
Domestic Violence Victim Caseworker
Crime Victim and Sexual Violence Center
Albany, NY
08.2023 - 05.2024
- Assessed risk factors associated with potential cases of abuse or neglect in order to develop appropriate interventions.
- Conducted intake interviews to ensure victims are involved in the Judge's decision making process.
- Updated victims on their cases and was available for in person support when ever needed.
Patient Access Specialist
Saratoga Hospital Emergency Room
Saratoga Springs, NY
08.2020 - Current
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies, and list of accepted insurance plans
- Addressed patients complaints head on, investigated concerns and worked with medical staff to devise solutions
- Organized and maintained records by updating and obtaining both personal and financial information from patient.
Research Assistant
Syracuse City School District
Oswego, NY
08.2022 - 05.2023
- Assisted in conducting lockdown drills while evaluating the effectiveness within the SCSD.
- Promoted and educated staff and students on the Standard Response Protocol in the SCSD.
- Collected data to provide feedback for staff to educate on how to further protect students
Behavioral Specialist Intern
Saratoga Bridges
Saratoga Springs, NY
06.2022 - 08.2022
- Observed, assessed and worked alongside high-risk individuals to compose personal behavioral plans
- Deescalated and redirected high-risk behaviors to promote individual growth and emotional regulation
- Provided a mentor for individuals to encourage alternate modes of communication, independence and positive relationships within the community.
Child Forensic Interviewer Intern
Child Advocacy Center Of Oswego County
Oswego, NY
08.2022 - 12.2022
- Observed interview techniques to be able to conduct non-leading, child friendly, developmentally appropriate interview of children affected by sexual and physical abuse.
- Assisted in advocating for children of sexual and physical abuse by giving parents the necessary information they might need and answer their questions.
Child Associate
Oswego Childrens Project
Oswego, NY
08.2021 - 05.2022
- Managed a caseload of multiple children with sessions weekly using various types of therapies and approaches
- Demonstrated empathy and understanding through active listening, building relationships and other techniques to resolve interpersonal conflicts
- Exceeded client satisfaction by finding creative solutions to problems.
Education
Bachelor Diploma - Human Development and Criminal Justice
SUNY College of Oswego
Skills
- Psychological First Aid (PFA) Online
- 40 hour VAT online training
- Mandated Reporter
- Behavioral management techniques
- Issue Identification and Resolution
- Case Documentation
- Client Advocacy
- Office of Victim Service Applications
Timeline
Crime Victim Specialist
NYS Office of Victim Services
05.2024 - Current
Rape Crisis Hotline Volunteer
Crime Victim and Sexual Violence Center
01.2024 - 05.2024
Domestic Violence Victim Caseworker
Crime Victim and Sexual Violence Center
08.2023 - 05.2024
Research Assistant
Syracuse City School District
08.2022 - 05.2023
Child Forensic Interviewer Intern
Child Advocacy Center Of Oswego County
08.2022 - 12.2022
Behavioral Specialist Intern
Saratoga Bridges
06.2022 - 08.2022
Child Associate
Oswego Childrens Project
08.2021 - 05.2022
Patient Access Specialist
Saratoga Hospital Emergency Room
08.2020 - Current
Bachelor Diploma - Human Development and Criminal Justice
SUNY College of Oswego
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