Ashleigh Mouchette
Sawgrass Marriott Golf Resort & Spa-Marriott International, Inc.
Ponte Vedra Fl,Florida
Work Preference
Work Type
Full TimePart TimeSeasonal Work
Minimum Desired Compensation
$45000/yr
1
Certification
20
Years of experience
Experienced with maintaining bar cleanliness and stocking supplies efficiently. Uses strong multitasking abilities to support bartenders and ensure seamless operations. Knowledge of inventory management and teamwork, contributing to well-functioning bar environment.
Work History
Barback Pub
1 Year 3 Months- Worked in current role to support team initiatives.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Host/Hostess
6 Months- Current Job: N
- Greeted guests warmly, confirmed reservations, and managed seating flow to support smooth restaurant operations.
- Monitored lobby and host stand activity to anticipate arrivals and reduce guest wait times.
- Supported service team by relaying updates on table status, large parties, and private events.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Guest Services
4 Years 5 Months- Current Job: N
- Managed guest check-in and check-out using hotel property management systems
- Resolved reservations, room changes, and billing inquiries with accurate follow-up
- Coordinated with housekeeping and maintenance to support room readiness and guest satisfaction
- Processed payments, deposits, and folios while maintaining cash drawer accuracy
- Anticipated guest needs and provided local information, directions, and service recommendations
- Confirmed relevant guest information and payment methods to prevent fraud.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
- Maintained an organized front desk area that contributed to smooth operations and professional appearance.
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
- Assisted in increasing hotel occupancy rates through proficient handling of reservations and room assignments.
- Utilized strong communication skills to effectively relay important information between staff members and management teams.
Server/Bartender
6 Months- Current Job: N
- Delivered attentive table service while taking accurate food and beverage orders.
- Processed payments through POS system and balanced cash drawer accurately.
- Mixed cocktails, poured drinks, and maintained consistent bar presentation standards.
Lead Hostess/Cashier, Supervisor, Restaurant Mana
6 Years 9 Months- Current Job: N
- Managed guest seating, balancing wait times and dining room flow.
- Coordinated reservations, walk-ins, and special seating requests with accuracy.
- Trained hostess staff on greeting standards, waitlist procedures, and phone etiquette.
Bartender
1 Year 6 Months- Current Job: N
- Mixed cocktails, beer, and wine according to resort beverage standards.
- Delivered prompt, courteous service to guests in bar and lounge settings.
- Processed orders accurately using POS systems and handled cash transactions.
Restaurant Manager
10 Months- Current Job: No
Education
High School Diploma/GED
Graduated: Y
Skills
Basic mixology
Bar organization
Bar restocking
Bar supply replenishment
Spirits restocking
Beer keg replacement
Stock rotation
Inventory replenishment
Glassware organization
Cleaning and sanitation
Food safety
Ice replenishment
Glass collection
Glass cleaning
Garnish setup
Busing tables
Clearing tables
Dishwashing procedures
Waste reduction
High-pressure environment
Flexible schedule
Relocating
Client relations
Guest relations
Effective communication
Attention to detail
Issue resolution
Decision-making process
Cleaning
Cleaning
Certification
June 2009 Associate of the Month, Food and Beverage
2006 Associate of the Year, Food and Beverage
2006 Saint Johns Co. Tourism Employee of the Year, Visitors Convention Bureau
Jan 2004 Associate of the Month, Food and Beverage
Assisting in the production of the New England Patriots Super Bowl party for players and family put on by the Renaissance Resort at World Golf Village
Assisting in the production of a 4.5 million dollar wedding for the part owner of the hotel franchise
Languages
Language
English (United States)
Speaking
High
Reading
High
Writing
High
Native
Yes
Timeline
Host/Hostess
Sawgrass Marriott Golf Resort & Spa-Marriott International, Inc.
07.2025 - 01.2026Read More
Barback Pub
Sawgrass Marriott Golf Resort & Spa-Marriott International, Inc.
07.2025 - CurrentRead More
Guest Services
Hilton Garden Inn
07.2013 - 12.2017Read More
Server/Bartender
Murray Bros. Caddy Shack
06.2010 - 12.2010Read More
Bartender
Renaissance Resort at World Golf Village
08.2008 - 02.2010Read More
Restaurant Manager
Renaissance Hotels World Golf Village
10.2007 - 08.2008Read More
Lead Hostess/Cashier, Supervisor, Restaurant Mana
John Q. Hammons Hotels
07.2003 - 04.2010Read More
High School Diploma/GED
Read More