Dynamic sales professional with a strong background in insurance and training development. Skilled in developing effective sales strategies and empowering team members to excel, ultimately driving agency growth and customer satisfaction.
Coached State Farm sales team to grow agency business and enhance protection for local families.
Partnered with team members to identify new sales opportunities and develop sales strategies.
Managed client interactions and leads using ECRM to streamline sales processes.
Built accountability, motivation, and professional growth through clear, repeatable systems that helped team members succeed.
Trained new staff on sales techniques and company policies to support service excellence.
Performed annual life reviews with customers to identify coverage gaps and align protection with financial needs.
Sold property and casualty insurance while also pivoting to personal articles policies and umbrella policies.