Ashleigh Perry
Wesley Chapel,FL
Do what your momma taught you. If it isn't yours don't touch it. Keep your hands to yourself. Mind your own business. Be a good person!! Words to live by!
Every Good Mom
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Rideshare Driver
Lyft And Uber
03.2019 - Current
- Followed company guidelines and policies when interacting with passengers.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service
- Assisted passengers with loading and unloading luggage for enhanced customer care
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel
- Delivered passengers to destinations safely and on time
Hybrid Court Stringer
Robert Half Staffing
09.2023 - 09.2024
- Went on court website daily to research cases looking for possible clients to represent.
- Uploaded daily information pertaining to possible new cases.
- Kept daily spreadsheets of all new potential cases.
- Worked remotely and on-site at courthouse in order to collect necessary documents for firm.
- Edited, proofread and fact-checked content for accuracy
Remote Customer Service Specialist
HSN, Home Shopping Network
07.2023 - 09.2023
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Took payment information and other pertinent information such as addresses and phone numbers to place orders
- Complied with company policies and procedures by encouraging positive and effective work environment among employees
- Maintained and managed customer files and databases
Server/Key Holder
Chili's Bar And Grill
05.2012 - 08.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Explained menu items and suggested appropriate options for food allergy concerns
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Remained in top 5 of Customer Surveys.
Assistant Manager
Taco Bell Of Baltimore
01.2012 - 09.2015
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Mentored team members to enhance professional development and accountability in workplace.
- Ran crew of 35 employees with 2 Shift Leads.
- Created employee schedules to align coverage with forecasted demands
- Reviewed sales and gross profit report to assess company efficiency
Education
Associate of Arts - Paralegal Studies
03.2023 - 07.2025
Bachelor of Arts - Criminal Justice
08.2025 - Current
Skills
- Customer Service Driven
- Development of Crew
- Organization and Planning
- Verbal and Written Communication
- Product Knowledge
- Call Center Environment
- Customer Service
- Data Entry
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Saint Leo University - Bachelor of Arts, Criminal Justice
08.2025 - Current
Hybrid Court Stringer - Robert Half Staffing
09.2023 - 09.2024
Remote Customer Service Specialist - HSN, Home Shopping Network
07.2023 - 09.2023
Keiser University - Associate of Arts, Paralegal Studies
03.2023 - 07.2025
Rideshare Driver - Lyft And Uber
03.2019 - Current
Server/Key Holder - Chili's Bar And Grill
05.2012 - 08.2019
Assistant Manager - Taco Bell Of Baltimore
01.2012 - 09.2015
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