Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ikechi Amadi

Long Beach,CA

Summary

To utilize strong analytical skills, verbal communication, and writing capabilities to collaborate in a team-like atmosphere to exceed customer satisfaction in a work setting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Rideshare Driver

Lyft And Uber
01.2016 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Consistently did over 80 rides weekly

Ramp Agent

Delta Airlines
01.2015 - 03.2019
  • Loaded and unloaded baggage from airplanes
  • Team Lead for inventory of luggage logistics and inventory counts.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on ramp area.

Ramp Agent

Delta Global Services
02.2014 - 03.2015
  • Promoted to team lead, and gained other responsibilities like fueling aircraft, and accepting cargo
  • Loaded and unload baggage to and from airplane
  • Managed checking flight lists against luggage to accurately assess which aircraft or conveyor belt to take each piece of luggage to
  • Composed communication and management between customer and employee relations.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.

Bartender

Sugar Rim Bar
01.2010 - 02.2014
  • Bartender and host for private parties and sporting events
  • Held accountable for liquor inventory count.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Managed 2-3 events per week

Armed Security Officer

Code 3 Security
01.2009 - 01.2014
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.

Correctional Officer

Hope Village
09.2009 - 09.2012
  • Conducted head counts of inmates to confirm inmate roll counts were correct and conducted emergency head counts
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Held responsible to seize and report all contraband found to keep a safe and stable environment.
  • Managed high-risk situations with professionalism and composure, ensuring safety for all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.

Education

High School Diploma -

Bladensburg High School
Bladensburg, MD
05.2007

Skills

  • Organizational Leadership
  • Budgeting
  • Strategic Planner
  • Quick-learner
  • Critical Thinker
  • Goal Driven
  • Problem Solver
  • Strategic Communication
  • Team Oriented
  • Schedule Management
  • Excellent navigation
  • Patience and understanding
  • Customer Service
  • Customer Engagement

Timeline

Rideshare Driver

Lyft And Uber
01.2016 - Current

Ramp Agent

Delta Airlines
01.2015 - 03.2019

Ramp Agent

Delta Global Services
02.2014 - 03.2015

Bartender

Sugar Rim Bar
01.2010 - 02.2014

Correctional Officer

Hope Village
09.2009 - 09.2012

Armed Security Officer

Code 3 Security
01.2009 - 01.2014

High School Diploma -

Bladensburg High School

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Ikechi Amadi